Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARY RAFFERTY

Red Bank

Summary

Dynamic in customer engagement and exceptional service, demonstrated through roles at notable employers like Nothing Bundt Cakes. Proficient in cash handling and maintaining cleanliness standards, I excel in creating memorable guest experiences. My strong work ethic and ability to collaborate effectively underpin my success in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Server/ Food Runner

Bacchus
New Paltz
01.2026 - Current
  • Assisted guests with menu selections and dietary restrictions.
  • Managed multiple tables while ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Maintained cleanliness and organization of dining area and service stations.
  • Handled cash transactions and processed payments efficiently.
  • Provided excellent customer service to ensure satisfaction.

Server

LIFETIME FITNESS
Middletown
05.2024 - 08.2025
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Jotted down customer orders and promptly delivered food and drinks.
  • Used focus and memorization skills to keep track of tables and remember orders.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Swept and mopped floors and removed trash.
  • Seasonal Work

Guest Service Representative

NOTHING BUNDT CAKES
Shrewsbury
08.2022 - 08.2023
  • Assisted guests in decorated cake orders by employing an understanding of cake flavors and decorations.
  • Maintaining a positive attitude to ensure a pleasant store experience.
  • Using a POS system as well as cash handling.
  • Assisted in the creation of boxes and decorations for cakes.
  • Maintained a clean store environment.

Associate

PANERA
Middletown
09.2021 - 04.2022
  • Developed strong customer service skills through daily interactions with customers.
  • Prepared pastries and breads for customers.
  • Took orders through a POS system.
  • Rotated coffee pots on a two-hour basis.
  • Made drinks such as smoothies, espresso, and coffees.

Education

Bachelor of Arts (B.A.) - History and Film

SUNY New Paltz
New Paltz
05-2027

Skills

  • Strong Work Ethic
  • Cash Handling
  • Memory retention
  • Safe Food Handling
  • Exceptional customer service
  • Guest Engagement
  • Cleanliness standards
  • Food Running
  • Suggestive Selling

Timeline

Server/ Food Runner

Bacchus
01.2026 - Current

Server

LIFETIME FITNESS
05.2024 - 08.2025

Guest Service Representative

NOTHING BUNDT CAKES
08.2022 - 08.2023

Associate

PANERA
09.2021 - 04.2022

Bachelor of Arts (B.A.) - History and Film

SUNY New Paltz
MARY RAFFERTY