Mary Ratliff
Jeffersonville,IN
Overview
44
44
years of professional experience
Work History
Sales Associate
Old Time Pottery Inc.
04.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Worked effectively in fast-paced environments.
Social Worker
Cabinet For Health And Family Services
10.1998 - 08.2014
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Updated client documentation for accurate, compliant and current records.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments./
- Promoted family reunification and stability, conducting assessments and providing tailored family support services.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
Surgical Technologist
United States Air Force, USAF
10.1980 - 05.1994
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
Education
Master of Science - Counseling
University of Oklahoma
Norman, OKTimeline
Sales Associate
Old Time Pottery Inc.
04.2019 - Current
Social Worker
Cabinet For Health And Family Services
10.1998 - 08.2014
Surgical Technologist
United States Air Force, USAF
10.1980 - 05.1994
Master of Science - Counseling
University of Oklahoma
Similar Profiles
Johntez BrownJohntez Brown
Supervisor at Old Time Pottery Inc.Supervisor at Old Time Pottery Inc.
Theodore ShularTheodore Shular
Sales Associate at Old Time Pottery Inc.Sales Associate at Old Time Pottery Inc.
Julie GalassiJulie Galassi
Sales Associate at Old Time Pottery Inc.Sales Associate at Old Time Pottery Inc.
Austin FloydAustin Floyd
Life Safety Technician at Koorsen Fire And SecurityLife Safety Technician at Koorsen Fire And Security
Shala PrimShala Prim
Assistant Manager at Circle KAssistant Manager at Circle K