Summary
Work History
Education
Skills
Timeline
Receptionist

Mary Ray

Customer Service/ Cashier
DAYTON,OH

Summary

Compassionate Registered Nurse with expertise in acute care and medication administration at Grandview/South View. Recognized for enhancing patient satisfaction through holistic care and effective communication. Skilled in patient counseling and staff supervision, fostering a collaborative environment that prioritizes quality care and safety. Committed to continuous improvement in patient outcomes.

Work History

Registered Nurse

Grandview/South View
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Employed strategic assessment techniques to evaluate and prioritize nursing tasks tailored to acuity levels and needs of each patient.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Cashier/Customer Service

Raising Cane's
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service

Cashier
  • Trained new cashiers on procedures, customer service, and sales techniques.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service through timely communication and problem resolution.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service, addressing patient inquiries promptly and professionally.
  • Provided exceptional customer service, addressing concerns, and answering questions promptly.
  • Provided excellent customer service to subscribers and businesses.
  • Provided excellent customer service, addressing concerns promptly and courteously.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Worked with customer service to handle escalated customer issues.
  • Provided exceptional customer service, resolving client concerns promptly and professionally.

Education

Associates In Nursing Sciences - Nursing

Sinclair Community College
Dayton, OH
06.1994

Skills

Home care

Timeline

Registered Nurse

Grandview/South View

Cashier/Customer Service

Raising Cane's

Customer Service

Cashier

Associates In Nursing Sciences - Nursing

Sinclair Community College

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Mary RayCustomer Service/ Cashier