Summary
Work History
Education
Skills
Timeline
Receptionist

Mary Ray

Customer Service/ Cashier
DAYTON,OH

Summary

Compassionate Registered Nurse with expertise in acute care and medication administration at Grandview/South View. Recognized for enhancing patient satisfaction through holistic care and effective communication. Skilled in patient counseling and staff supervision, fostering a collaborative environment that prioritizes quality care and safety. Committed to continuous improvement in patient outcomes.

Work History

Registered Nurse

Grandview/South View
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Employed strategic assessment techniques to evaluate and prioritize nursing tasks tailored to acuity levels and needs of each patient.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Cashier/Customer Service

Raising Cane's
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service

Cashier
  • Trained new cashiers on procedures, customer service, and sales techniques.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service through timely communication and problem resolution.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service, addressing patient inquiries promptly and professionally.
  • Provided exceptional customer service, addressing concerns, and answering questions promptly.
  • Provided excellent customer service to subscribers and businesses.
  • Provided excellent customer service, addressing concerns promptly and courteously.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Worked with customer service to handle escalated customer issues.
  • Provided exceptional customer service, resolving client concerns promptly and professionally.

Education

Associates In Nursing Sciences - Nursing

Sinclair Community College
Dayton, OH
06.1994

Skills

Home care

Diagnosing Type illnesses

Sanitation

Precepting

Direct Patient Care

Patient check-ins

Medical recordkeeping

Tracheostomy Care

Intravenous therapy

Performing EKGs

Care Plan Development

Software use

Acute care expertise

Vision screenings

Staff supervision

Medication Administration

Collecting vitals

Feeding assistance

Professional bedside manner

Patient counseling

Medical laboratory procedures

Lab result interpretation

Diabetes and nutrition education

Data Collection

Removing sutures

Timeline

Registered Nurse

Grandview/South View

Cashier/Customer Service

Raising Cane's

Customer Service

Cashier

Associates In Nursing Sciences - Nursing

Sinclair Community College

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Mary RayCustomer Service/ Cashier