Summary
Work History
Education
Skills
Timeline
Generic

Mary Ray

Mt. Morris,MI

Summary

Dynamic Station Operation Supervisor at AAustin Express with a proven track record in enhancing operational efficiency and reducing employee turnover. Skilled in training and mentoring staff while implementing effective inventory control strategies. Recognized for strong decision-making and analytical thinking, leading to improved customer satisfaction and streamlined workflows.

Work History

Station Operation Supervisor

AAustin Express
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained new employees on company procedures and best practices for optimal performance.
  • Coordinated schedules and assignments to optimize staff productivity during peak hours.
  • Monitored inventory levels, implementing strategies to reduce waste and improve supply management.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team effectiveness.
  • Resolved customer complaints promptly, improving overall satisfaction and service quality.
  • Collaborated with management to identify process improvements, enhancing operational efficiency.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

Health Science -

Charles Stewart Mott Community College
Flint, MI
01.1998

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff development
  • Analytical thinking
  • Operations management
  • Process monitoring and improvement
  • Schedule development
  • Conflict resolution
  • Software experience
  • Coaching and mentoring
  • Task delegation
  • Data analysis
  • Time management abilities
  • Team leadership
  • Operational efficiency

Timeline

Station Operation Supervisor

AAustin Express

Health Science -

Charles Stewart Mott Community College
Mary Ray