Mary Reade Hamilton

• Exhibited strong multitasking skills by efficiently managing phone calls, guest greetings, and reservation updates simultaneously.

• Welcomed customers warmly, ensuring a friendly and inviting atmosphere throughout their dining experience.

• Proactively supported servers during peak hours to expedite food delivery and sustain high guest satisfaction levels.

• Enhanced customer satisfaction by delivering exceptional service, promptly addressing concerns, and fostering a welcoming store environment.

• Maintained visual appeal by organizing racks and shelves to engage customers and highlight specific merchandise.

• Efficiently handled cash transactions with accuracy, adhering to company policies to ensure financial integrity.

• Managed warehouse inventory and processed returns, exchanges, and refunds in compliance with store policies.

• Assisted customers with shopping needs, offering outfit recommendations and maintaining professionalism in high-pressure situations.