Summary
Overview
Work History
Education
Skills
Timeline
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Mary Reid

Mary Reid

Airbnb Cleaning Specialist
Dallas,TX

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Sales Associate

AutoZone
Quinlan, TX
09.2021 - 10.2022
  • Assisted customers with locating items
  • Provided a quick and exceptional customer experience
  • Handled returns and exchanges
  • Maximized sales transactions
  • Responsible for auditing and organizing the whole store
  • Created inventory of products
  • Kept store clean
  • Restocked shelves

Airbnb Cleaner

Gold Star Property Mgmt
Dallas, TX
09.2019 - 11.2021
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures
  • Completed routine floor maintenance, including stripping, sealing and finishing
  • Specialized in working with industrial cleaning products within strict safety procedures
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Categorized laundry received by clients based upon type and standard of fabric
  • Handled equipment, chemicals and materials properly and with caution
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
  • Cleaned, vacuumed and dusted all areas of airbnb building to maintain organized, professional appearance for employees and clients
  • Responded immediately to calls from personnel to clean up spills and wet floors
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
  • Supervised supplies in inventory and submitted reorder requests.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.

Sandwich Artist

Subway
Mesquite, TX
06.2018 - 02.2019
  • Efficiently prepared sandwiches and other menu items for guests
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas
  • Assisted guests, including offering personable greetings and taking orders
  • Maintained clean, sanitized and well-organized food preparation zones
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register
  • Communicated menu item information and offered suggestions to promote featured products
  • Provided product information and menu item explanation in consideration of dietary restrictions
  • Performed shift change tasks each day to keep store efficient and neat
  • Operated manual and electric appliances to peel, slice and trim food
  • Assisted customers in choosing menu items by providing food complementing information
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
  • Cleaned food preparation areas, tools and equipment
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Assisted customers in choosing menu items by providing food complementing information.

Head Housekeeper

Port A Beach Lodge
Port Aransas, TX
06.2015 - 06.2018
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • Trained and mentored all new personnel to maximize quality of service and performance
  • Kept building entryway glass clean and polished for professional presentation
  • Communicated repair needs to maintenance staff
  • Evaluated employee performance and developed improvement plans
  • Maintained controls over expenses and inventory for optimal budget tracking
  • Managed laundry, including sorting, washing, drying and ironing
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Managed household staff while parents were away
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning
  • Created and implemented training programs to enhance employee performance
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes
  • Improved process efficiency through effective inventory control in alignment with client standards
  • Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.

Education

High School Diploma -

West Mesquite High School
Mesquite, TX
08.2000 - 05.2004

Diploma - Medical Billing And Coding

Remington College
Garland, TX
08.2007 - 10.2008

Skills

Laundry Foldingundefined

Timeline

Sales Associate

AutoZone
09.2021 - 10.2022

Airbnb Cleaner

Gold Star Property Mgmt
09.2019 - 11.2021

Sandwich Artist

Subway
06.2018 - 02.2019

Head Housekeeper

Port A Beach Lodge
06.2015 - 06.2018

Diploma - Medical Billing And Coding

Remington College
08.2007 - 10.2008

High School Diploma -

West Mesquite High School
08.2000 - 05.2004
Mary ReidAirbnb Cleaning Specialist