Dependable and customer-focused professional with over 5 years of experience in beauty, retail, and office environments. Skilled in sales, client service, and team collaboration. Known for being punctual, reliable, and highly personable.
Overview
10
10
years of professional experience
Work History
Admissions Representative
Xenon A Stephanie Moss Academy
10.2024 - Current
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Schedule appointments to meet with students face-to-face and discuss education plans.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Sales Associate
SalonCentric
09.2019 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Purchasing Clerk
Eakes Office Solutions
10.2020 - 09.2024
Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
Verified accuracy of bills of lading, contracts and purchase requests.
Monitored inventory levels to prevent stockouts, ensuring timely replenishment of critical items.
Managed large product inventories and placed orders when product levels were running low.
Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at the facility.
Evaluated proposals from potential vendors, ensuring selection based on quality, service, and pricing factors.
Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
Managed invoice discrepancies by effectively communicating with vendors to resolve issues in a timely manner.
Office Manager & Furniture Coordinator
Eakes Office Solutions
10.2020 - 01.2023
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Bartender
Ruffs Bar
03.2016 - 10.2019
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Built strong rapport with patrons and maintained a clean, organized bar
Receptionist
Helium Salon
04.2017 - 01.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.