Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Riley

North Arlington,New Jersey

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Recreation Director

Avalon Rehabilitation and Care Center
02.2023 - Current
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Collaborated with interdisciplinary teams to create care plans addressing the physical, cognitive, emotional, and social needs of each resident.
  • Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.

Interim Recreation Director

Alaris Health at Kearny
06.2022 - 02.2023
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Collaborated with interdisciplinary teams to create care plans addressing the physical, cognitive, emotional, and social needs of each resident.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.

Dental Receptionist

Dr. Jae Y Oh
08.2020 - 06.2022
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Cashier

Shoprite of Lyndhurst
01.2018 - 08.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Dining Hostess

Bell Paese Deli Pizzeria & Trattoria
03.2018 - 10.2018
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Receptionist

Miceli Roofing
12.2017 - 05.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Education

Bachelor of Arts - Psychology

New Jersey City University
Jersey City, NJ
12.2021

Skills

  • Special Events Coordination
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Organizational Skills

Timeline

Recreation Director

Avalon Rehabilitation and Care Center
02.2023 - Current

Interim Recreation Director

Alaris Health at Kearny
06.2022 - 02.2023

Dental Receptionist

Dr. Jae Y Oh
08.2020 - 06.2022

Dining Hostess

Bell Paese Deli Pizzeria & Trattoria
03.2018 - 10.2018

Cashier

Shoprite of Lyndhurst
01.2018 - 08.2020

Receptionist

Miceli Roofing
12.2017 - 05.2018

Bachelor of Arts - Psychology

New Jersey City University

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Mary Riley