Mary Ritter
Lowell,IN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Personal Development
Community Involvement
05.2021 - Current
- Focused on family and pursued personal development by volunteering with community outreach, as well as, obtaining a certification in medical coding.
- Board member for Tri-Creek Education foundation where I help with grants, scholarships and community outreach.
- Participate within my church with volunteering for teaching and leadership aspects for our community activities.
- Developed strong organizational and communication skills through volunteer activities.
- Participated in team projects with demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Substitute Teacher
Tri-Creek School District
08.2017 - 05.2022
- Implemented classroom management techniques to maintain positive learning environment.
- Monitored student behavior and administered discipline as needed.
- Enforced school and class rules to maintain order in classroom.
- Followed lesson plans designed by absent teachers.
- Utilized variety of instructional strategies to meet individual student needs.
Alternative School Teacher
Tri-Creek School District
01.2020 - 05.2021
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Mentored and tutored individual students needing additional help.
- Handled class records for attendance, assignment grades and course participation scores.
- Proctored tests for students obtaining certifications in auto mechanics courses.
Realtor/Broker
McColly Real Estate
01.2019 - 11.2021
- Assisted clients with residential property sales and purchases.
- I prepared and interpreted legal documents including listings and sales contracts.
- I was a liaison between the clients and lenders, escrow companies, and home inspectors and attorneys.
- I prepared comparative market analysis' for prospective clients and assisted with pricing recommendations.
- Customer service was my number one priority for both buyers and sellers, as well as, creating long lasting relationships.
- Advised and informed prospective clients on current market activities and conditions.
Substitute Teacher
Westlake Christian Academy
01.2015 - 01.2016
- Substitute for grades K-12 instruction (All subjects) for Westlake Christian Academy.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Realtor/Broker
Baird&Warner
01.2008 - 01.2013
- Assisted clients with residential property sales and purchases.
- I prepared and interpreted legal documents including listings and sales contracts.
- I was a liaison between the clients and lenders, escrow companies, and home inspectors and attorneys.
- I prepared comparative market analysis' for prospective clients and assisted with pricing recommendations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Non-Invasive Cardiology Department
Spectrum Health- Downtown Campus
01.1999 - 01.2001
- Working with Cardiologists, Echo technicians, and Nurses within the department on stress testing which types include: Dobutamine stress echoes, Stress echoes and Treadmill (GXT) tests.
- Billing patients for treadmill testing is also among my many responsibilities.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Components Department-Lab Assistant
Michigan Community Blood Center
01.1998 - 01.1999
- Prepared donated blood for separation by using large centrifuges.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Other duties include careful attention to bookkeeping and shipment of the components to local areas in need of blood.
Preventive Cardiology and Rehabilitation Internship
Spectrum Health- East Campus
01.1998 - 08.1998
- Supervision of phases I, II, III, and IV of cardiac rehabilitation, along with GXT testing utilizing gas exchange analysis for exercise prescription.
- Interpretation of 12-lead and rhythm EKG's.
- Performed nuclear testing including stress, adenosine, persantine and dobutamine myoviews.
- Observed open-heart surgery and heart catheterizations.
- Evaluated patients with cardiovascular risk profiles and suggested lifestyle interventions designed to improve risks for secondary cardiac events.
Pre-registration Specialist
Spectrum Health- East Campus
01.1997 - 01.1998
- Entered accurate patient information prior to their appointment by entering it into a computer for timely registration, charging, billing and reimbursement.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Explained form wording to patients to help each understand information required.
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
Education
Bachelor of Science - Health Science
Grand Valley State University
Grand Rapids, MI01.1998
Word Processing major - typing, computers
Northwestern Michigan College
Traverse City, MI01.1990
High School Diploma - General major
Traverse City Senior High School
Traverse City, MI01.1988
Skills
- Activity management
- Group and individual instruction
- Attention to detail
- Community outreach
- Event setup
- Test proctoring
- Student engagement
- Classroom management
- Multi-subject instruction
- Children's ministry support
- Relationship building
Certification
- AAPC CPC-A June 2025
Timeline
Personal Development
Community Involvement
05.2021 - Current
Alternative School Teacher
Tri-Creek School District
01.2020 - 05.2021
Realtor/Broker
McColly Real Estate
01.2019 - 11.2021
Substitute Teacher
Tri-Creek School District
08.2017 - 05.2022
Substitute Teacher
Westlake Christian Academy
01.2015 - 01.2016
Realtor/Broker
Baird&Warner
01.2008 - 01.2013
Non-Invasive Cardiology Department
Spectrum Health- Downtown Campus
01.1999 - 01.2001
Components Department-Lab Assistant
Michigan Community Blood Center
01.1998 - 01.1999
Preventive Cardiology and Rehabilitation Internship
Spectrum Health- East Campus
01.1998 - 08.1998
Pre-registration Specialist
Spectrum Health- East Campus
01.1997 - 01.1998
Bachelor of Science - Health Science
Grand Valley State University
Word Processing major - typing, computers
Northwestern Michigan College
High School Diploma - General major
Traverse City Senior High School
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