Mary Roades

- Manage day to day operations at Health Center to drive growth, innovation, and meet access needs

- Establish, achieve, monitor, and report specific metrics consistent with system strategic and operational objectives in collaboration with Medical Director and Service live director

- Develop and manage Health Center budget

- Ensure productivity is met and effective level of staffing in place to meet operational objectives

- Assist in strategic, operational, facility, and departmental planning to align with operational effectiveness and meet community needs and system goals

- Assure compliance with policies and procedures, quality, education, and accreditation standards

- Apply service recovery and communication, coordinating follow-up with patient, provider, Director, Patient Advocate, and Risk Management as appropriate

- Worked with senior leadership to facilitate the opening of the Hillsboro Health Center

- Ensured compliance with regulatory, accreditation standards and policies and procedures

- Ordered supplies and maintained budgets

- Provided assistance to clinical and clerical staff in the workload as needed

- Attended community events to promote and grow the facility

- Facilitated staff training and clinical annual skills check offs

- Obtained client medical history, medication information, symptoms, and allergies

- Administered injections, venipuncture, and assisted providers with minor surgeries

- Scheduled, registered, and collected payments

- Performed medical records management, including filing, organizing and scanning documents

- In room scribe for Dr. Richard Mizer

- Telephone triage

- Managed referrals

- Covered positions as needed in multiple clinics across the medical group

- Clinical Lead

- Active member of committees including: Clinical Lead, Mock Joint Commission Survey Readiness, Lab Kaizen, ACO, Clinician skills, among others