Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mary Robinson

Canton,OH

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

State Tested Nursing Assistant

Glenwood Care Center
05.2023 - Current
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.

Home Health Aide

Home Court Advantage
08.2021 - 04.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

State Tested Nursing Assistant

IntelyCare
08.2019 - 04.2023
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.

Customer Service Officer

VXI Global Solutions - Canton
01.2021 - 07.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Education

No Degree - Esthetician

National Beauty College
Canton, OH
12.2020

No Degree - Medical Assisting

Larock Academy
Canton, OH
06.2020

Skills

  • Bathing Assistance
  • Patient Care
  • Basic Life Support
  • Vital signs monitoring

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

  • STNA - state tested nurse aide
  • CMA -certified medical assistant
  • liceesthetici

Timeline

State Tested Nursing Assistant

Glenwood Care Center
05.2023 - Current

Home Health Aide

Home Court Advantage
08.2021 - 04.2023

Customer Service Officer

VXI Global Solutions - Canton
01.2021 - 07.2021

State Tested Nursing Assistant

IntelyCare
08.2019 - 04.2023

No Degree - Esthetician

National Beauty College

No Degree - Medical Assisting

Larock Academy

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Mary Robinson