Mary Rockwood
Pensacola
Summary
Litigation Legal Assistant known for high productivity and efficient completion of tasks. Skilled in legal document preparation, and case management, ensuring seamless support in fast-paced environments. Excel at communication, time management, and problem-solving to meet stringent deadlines and support team objectives effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Litigation Legal Assistant
Emmanuel, Sheppard & Condon
Pensacola
11.2021 - Current
- Drafted legal pleadings, motions, and briefs for attorney review and submission.
- Managed case files and organized legal information for attorneys efficiently.
- Coordinated schedules for depositions, hearings, and meetings to optimize workflow.
- Maintained confidentiality of sensitive legal documents and client information rigorously.
- Utilized legal software to track case progress, manage deadlines, and document updates.
- Prepared discovery requests and responses in compliance with legal standards.
- Communicated with clients to gather necessary information and provide timely updates.
- Performed comprehensive document management tasks including scanning, filing, and faxing legal documents.
Payroll Specialist
Employee Solutions
Pensacola
11.2017 - 11.2021
- Processed bi-weekly payroll for over 500 employees, ensuring accurate pay and deductions.
- Utilized advanced systems to execute payroll for diverse employee groups, enhancing efficiency.
- Regularly updated employee records to maintain accuracy and reflect changes promptly.
- Conducted thorough audits of payroll data to verify completeness and accuracy.
- Prepared comprehensive payroll reports for management and stakeholders, fostering transparency.
Scheduler
The Endoscopy Center
Pensacola
03.2017 - 11.2017
- Scheduled patient evaluations, follow-up visits, and procedures to enhance workflow efficiency.
- Coordinated referral processes for specialist consultations, ensuring continuity of care.
- Guided patients on preparation requirements for upcoming appointments, promoting readiness.
- Conducted patient interviews for initial treatments and unscheduled examinations.
- Verified insurance details and secured necessary authorizations for patient care.
- Ordered laboratory tests and imaging in accordance with treatment protocols.
- Adhered to HIPAA guidelines during all patient interactions, maintaining confidentiality.
Customer Service Representative
CCS companies
Portsmouth
02.2014 - 01.2017
- Facilitated payment and dispute resolution by directly engaging with consumers to address their concerns.
- Managed work route for accounts with past due balances, ensuring timely resolution of outstanding debts.
- Collaborated with company owners and accounts payable departments to streamline account management processes.
- Trained associates to enhance company-wide scripting for improved communication.
Front Desk Receptionist
A Plus Security
Pensacola
01.2013 - 12.2013
- Performed data entry, answered phones, assisted customers, and scheduled appointments to facilitate effective communication.
- Managed daily operations for home security company, ensuring smooth workflow and customer satisfaction.
- Oversaw team of salesmen and telemarketers to achieve sales targets.
- Collaborated with sister companies across multiple locations to coordinate resources and support business objectives.
Education
High School Diploma -
Tate High School
Cantonment, FL01-2002
Skills
- Drafting pleadings
- Legal documentation
- Document review
- Case management
- Billing and invoicing
- File maintenance
- Document organization
- Electronic filing
- Calendar management
- Client communication
- Customer service
- Telephone proficiency
- Email proficiency
- Time management
- Multitasking
- Proofreading
References
- Karen Bolstridge, (603) 436-2000 ext 4631
- Bob Lukach, (603) 436-2000 ext 4842
- Rachel Matewski, (603) 436-2000 ext 4868
Certification
- Florida Notary Public
- Florida Remote Online Notary
Timeline
Litigation Legal Assistant
Emmanuel, Sheppard & Condon
11.2021 - Current
Payroll Specialist
Employee Solutions
11.2017 - 11.2021
Scheduler
The Endoscopy Center
03.2017 - 11.2017
Customer Service Representative
CCS companies
02.2014 - 01.2017
Front Desk Receptionist
A Plus Security
01.2013 - 12.2013
High School Diploma -
Tate High School