Mary Rohus
Santa Maria,CA
Summary
Positive and diligent Leasing professional effective at promoting resident satisfaction, addressing tenant concerns, scheduling repairs and implementing updates to enhance properties. Talented and committed with demonstrated operational and leadership skills. Offering 10+ years of Property Management experience paired with goal-oriented and performance-minded approach. Ready to bring knowledge and abilities for long-term career advancement and success.
Overview
21
21
years of professional experience
Work History
Case & Housing Specialist
Santa Barbara County Public Defender
08.2023 - Current
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
- Helped clients find permanent or temporary housing.
- Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
- Built a network of community partners and resources to provide holistic support services to clients navigating the complex landscape of affordable housing.
- Facilitated communication between clients and other service providers.
Finance Administrator
Balfour Beatty Communities
04.2018 - 08.2022
- Reconciled accounts and investigated variances.
- Ensured timely payment of vendor invoices.
- Reduced budget discrepancies through meticulous monitoring and reconciliation of financial records.
- Developed and implemented effective rent collection procedures, reducing delinquencies.
- Coordinated maintenance activities ensuring timely repairs and improvements to preserve asset value.
- Provided exceptional customer service to tenants, addressing concerns promptly and fostering positive relationships.
- Collected, completed, and processed lease applications.
- Kept records accurate, detailed and fully compliant with military partners.
- Conducted regular inspections of both interior and exterior of properties for damages, and created a detailed report of findings.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Owner/Operator
Account Management/Cleaning Services
03.2007 - 04.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, and techniques.
- Assessed income and expenses and adapted plans to improve profit levels.
Purchasing/Production
JPS Surface Solutions
12.2003 - 03.2007
- Developed strong relationships with vendors, negotiating competitive pricing on the latest natural stone and tile products.
- Established an inviting showroom environment that showcased the latest design trends and captured potential clients'' interests.
- Created materials and designs for use in client presentations and communications.
- Facilitated design consultations, guiding clients through customization options for their dream homes.
Education
Associate's - Web Design
Laurus College
Santa Maria, CA07.2015
Skills
- Fair Housing Regulations
- Property Maintenance
Timeline
Case & Housing Specialist
Santa Barbara County Public Defender
08.2023 - Current
Finance Administrator
Balfour Beatty Communities
04.2018 - 08.2022
Owner/Operator
Account Management/Cleaning Services
03.2007 - 04.2018
Purchasing/Production
JPS Surface Solutions
12.2003 - 03.2007
Associate's - Web Design
Laurus College
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