Desired Job Title
Animal CaretakerThrift Store ClerkConsignment ClerkAntique Store ClerkWork Type
Part TimeLocation Preference
On-SiteLocation: Rocklin, Placer, USRocklin, CA
Open to relocation: No
Open To Work
Mary rude
Rocklin,Placer
Work Preference
Summary
Dynamic professional with a proven track record at Steinmart, excelling in customer relations and team collaboration. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Skilled in merchandising strategies and training staff, driving operational efficiency and fostering long-term client relationships. Adaptable and reliable, committed to delivering exceptional service.
Qualified [Desired Position] with background in supporting organizational operations and enhancing team efficiency. Proven track record in managing daily tasks and contributing to strategic initiatives. Demonstrated ability in effective communication and problem-solving.
Professional, experienced staff member prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable with changing needs. Skilled in communication, problem-solving, and time management. Known for integrity, efficiency, and proactive approach to challenges.
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Staff Member
Renew/Acres of Hope
06.2021 - Current
- Assisted in daily operations by learning company protocols and procedures.
- Supported team members in executing routine tasks efficiently.
- Developed familiarity with safety standards and equipment usage.
- Contributed to maintaining a clean and organized workspace.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in daily operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Developed resource materials that supported team members in executing their responsibilities effectively.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Communicated with clients on behalf of staff to relay messages and information.
- Attended training sessions to stay updated on procedures and services.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
- Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
- Upsold relevant products and services to increase revenue and drive customer loyalty.
- Resolved customer complaints with diplomatic and courteous communication.
- Maintained high levels of cleanliness and organization within office, creating pleasant working environment.
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Supervisor
Steinmart
05.2017 - 11.2020
- Developed and implemented targeted merchandising strategies to optimize product placement and customer engagement.
- Coordinated promotional events, resulting in increased foot traffic and heightened customer awareness of product offerings.
- Oversaw compliance with company policies, maintaining operational standards and enhancing customer satisfaction scores.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Supported sales team by preparing and organizing product information and promotional materials.
- Ensured smooth delivery of products or services by coordinating closely with logistics teams during critical periods.
- Improved customer retention with exceptional service during the entire sales process.
- Boosted customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Optimized internal processes through continuous evaluation of workflows and suggesting improvements where needed.
- Contributed to a positive work environment by fostering collaboration between various departments within the organization.
- Developed comprehensive product knowledge to effectively address any questions or concerns from clients or colleagues.
- Established strong relationships with key clients through regular check-ins and personalized support, fostering long-term loyalty.
- Enhanced sales team productivity by providing timely product information and support.
- Organized promotional events to increase brand awareness, leading to higher lead generation rates for the company''s products and services.
- Trained new Sales Support Staff members on best practices, improving overall department performance.
- Assisted customers with sales needs such as inventory and shipping questions.
- Developed and maintained relationships with key accounts and existing customers.
- Documented customer complaints and completed corrective action requests.
- Coordinated responses and resources to handle special client requests.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Assistant Activities Coordinator
Gladding Ridge
02.2016 - 04.2017
- Coordinated and scheduled diverse activities for participants, enhancing engagement and satisfaction.
- Developed program materials and resources to support various events and activities effectively.
- Collaborated with team members to implement creative solutions for activity challenges, improving overall participation.
- Facilitated communication between staff and participants to ensure clarity of schedules and expectations.
- Monitored participant feedback to identify areas for improvement in activity offerings, driving continuous enhancement.
- Managed logistics for events, including venue selection, equipment setup, and resource allocation for seamless execution.
Education
No Degree - Art Education
Oregon State University
Corvallis, ORTravel Tourism Certified - Travel Tourism
Western Business College
port;and Oregon01-1980
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Telephone assistance
- Support services
- Facility maintenance
- Check-ins
- Opening and closing procedures
- Policy enforcement
- Supply inventory control
- Customer relations and communications
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Reliability
- Adaptability and flexibility
- Customer and client relations
- Effective communication
- Decision-making
- Relationship building
Timeline
Staff Member
Renew/Acres of Hope
06.2021 - Current
Sales Supervisor
Steinmart
05.2017 - 11.2020
Assistant Activities Coordinator
Gladding Ridge
02.2016 - 04.2017
No Degree - Art Education
Oregon State University
Travel Tourism Certified - Travel Tourism
Western Business College
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