Mary Running
Summary
Passionate Telephone Triage Nurse with over 20 years of experience assessing patient condition both in person and over phone. Assists individuals in need of medical attention in understanding insurance coverage and urgency of medical conditions. Supporting comprehensive recovery through education and sound medical advice.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Registered Nurse , Triage
Kaiser Permanente
10.1998 - 10.2022
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Operating Room Registered Nurse
Mercy San Juan Medical Center
02.1993 - 07.1998
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Advocated for and strived to protect health, safety, and rights of patient.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Operating Room Registered Nurse
University Of California, Davis
09.1983 - 01.1993
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Advocated for and strived to protect health, safety, and rights of patient.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Education
Diploma - Nursing
Saint Francis School of Nursing
Peoria, IL06.1982
No Degree - Nursing
Illinois Central College
East Peoria, ILPrairie State College
Chicago Heights, ILSkills
- Medication Side Effect Knowledge
- Operational Standards
- EMR Systems
- Outbound Patient Calls
- Lab Results Reporting
- Telephone Triage
- Patient Advocacy
- Symptom Assessment
- Appointment Scheduling
- Microsoft Office
- Evidence-Based Protocols
- Accurate Documentation
- Treatment Plan Modification
- Diagnostic Software
- Patient Care Assessment
- Clear Patient Communication
- Update Electronic Charts
- Compassionate and Caring
- Physician Collaboration
- Medical Information Sharing
- Patient Communication
Certification
- Registered Nurse CA BRN 356553
- Registered Nurse NC 353240 , multistate
- BLS
Timeline
Registered Nurse , Triage
Kaiser Permanente
10.1998 - 10.2022
Operating Room Registered Nurse
Mercy San Juan Medical Center
02.1993 - 07.1998
Operating Room Registered Nurse
University Of California, Davis
09.1983 - 01.1993
Diploma - Nursing
Saint Francis School of Nursing
No Degree - Nursing
Illinois Central College
Prairie State College