MARY RUSSELL
Willow Grove,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
42
42
years of professional experience
Work History
School Bus Driver
MIDDLEDORF BUS COMPANY
Clinton, MD
06.2024 - 06.2025
- Transport students in accordance with federal guidelines
- Go to annual training programs so I can stay abreast with new rules and regulations
- Makes sure all necessary information is shared with the appropriate person in charge of the students
- Manage fuel consumption and daily log
- Obey all DOT rules and regulations
- Provide excellent customer service.
Home Engineer
Mary's
Hyattsville, MD
02.2024 - 06.2024
- Housekeeping: Laundry, cleaning, organizing, tidying up
- Pet care: Taking care of pets
- Cooking: Cooking meals
- Budgeting: Managing the family's budget
- Transportation: Scheduling appointments and providing transportation to them
- Simple repairs: Making minor repairs
AR/PAYMENT POSTING SPECILAIST, Deltas HRM
09.2010 - 01.2024
- Posted payments to patient's accounts and verified medical insurance
- Researched and resolved denials and rejections within the standard billing cycle timeframe
- Arranged medical charts in numerical order and scheduled appointments
- Reviewed billing edits and provided insurance company with correct information
- Reviewed accounts for possible assignments and made recommendations to the billing supervisor, also prepared information for collections agency
- Reviewed patient's bills for accuracy and completeness
- Responsible for checking each invoice for accuracy and maintaining invoicing log
- Assisted accounts receivable in collecting from severely delinquent accounts.
Truck Driver
USPS
Philadelphia, PA
12.2019 - 02.2022
- Drive and operate trucks
- Follow instructions; locate and read location and road maps
- Pre-inspect truck
- Pick up goods and materials, verify loads for accuracy, and deliver them as instructed
- Load and unload cargo
- Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times
- Complete and verify paperwork for accuracy
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
School Bus Driver
Special Needs, Bowen Bus Service
Glenelg, MD
10.2017 - 07.2019
- Transport students with special needs in accordance with federal guidelines
- Making sure students are in theirs safety vest and are secured to the bus seat
- Making sure all wheelchairs should be secured with fastening devices that are attached to the floor
- Participate in the development of the transportation portion of the
- IEP
- Go to an annual training programs ,so I can stay abreast with new rules and regulations
- Makes sure all necessary information is shared with the appropriate person in charge of the students
- Manage fuel consumption and daily log
- Obey all DOT rules and regulations
- Provide excellent customer service.
School Bus Driver
Special Needs, W. Daniels Transportation
Harmans, MD
11.2015 - 09.2017
- Transport students with special needs in accordance with federal guidelines
- Making sure students are in theirs safety vest and are secured to the bus seat
- Making sure all wheelchairs should be secured with fastening devices that are attached to the floor
- Participate in the development of the transportation portion of the
- IEP
- Go to an annual training programs ,so I can stay abreast with new rules and regulations
- Makes sure all necessary information is shared with the appropriate person in charge of the students
- Manage fuel consumption and daily log
- Obey all DOT rules and regulations
- Provide excellent customer service.
Manager
Rolling Grace Assisted Living
Catonsville, MD
11.2008 - 07.2016
- Taught independent skills
- Administered medications in addition to maintaining required documentation
- Planned social/recreational activities
- Prepared nutritious meals
- Participated in case reviews
- Plan and implement activities for residents
- Promote socialization and encourage resident's participation in various programs
- Draft budget for programs and procure necessary therapy materials from best quoted prices
- Plan activities that help in stimulating resident's bodies and minds
- Arrange for outings as part of a recreational program
- Organize services such as transportation and accommodation for participants, facilities, displays, catering, event security and many more
- Made bi-weekly bank deposits
- Functions in a problem-solving capacity with regards to resident and staff problems
- Responsible for Nursing Home operation with regards to rules and regulations.
Activities Director
The Donaldson Group
Gaithersburg, MD
07.2014 - 03.2015
- Plan and implement activities for residents
- Promote socialization and encourage resident's participation in various programs
- Plan activities that help in stimulating resident's bodies and minds
- Arrange for outings as part of a recreational program
- Organize services such as transportation and accommodation for participants, facilities, displays, catering, event security and many more
- Responsible for planning and implementing social, recreational and educational activities for independent living residents, with a focus on wellness.
Special Needs School Bus Driver
The Philadelphia School District
Philadelphia, PA
09.2001 - 07.2006
- Transport students with special needs in accordance with federal guidelines
- Making sure students are in theirs safety vest and are secured to the bus seat
- Making sure all wheelchairs should be secured with fastening devices that are attached to the floor
- Participate in the development of the transportation portion of the
- IEP
- Go to an annual training programs ,so I can stay abreast with new rules and regulations
- Makes sure all necessary information is shared with the appropriate person in charge of the students
- Manage fuel consumption and daily log
- Obey all DOT rules and regulations
- Provide excellent customer service.
Expediter
Holihan’s
Philadelphia, Pennsylvania
06.1990 - 07.1992
- Coordinated delivery schedules with suppliers and internal teams for timely service.
- Monitored inventory levels and initiated orders to maintain stock availability.
- Assisted kitchen staff by ensuring timely arrival of fresh ingredients and supplies.
Catering Server
Callahan Catering
Folcroft, Pennsylvania
05.1990 - 12.1991
- Set up and arranged dining areas for events and functions.
- Served food and beverages to guests at various events.
- Assisted in coordinating event timelines with kitchen staff.
- Provided excellent customer service to enhance guest experience.
QA ( Quality Assurance )
Bennigan's Restaurant
King of Prussia, Pennsylvania
05.1986 - 05.1988
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Made sure food went out properly and on time.
Nursing Assistant
Saunders House
Philadelphia, PA
06.1983 - 06.1985
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient care activities in electronic health records accurately.
- Provided emotional support and companionship to patients and families.
- Maintained cleanliness and organization of patient rooms and common areas.
- Responded promptly to patient call lights and addressed needs efficiently.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Education
Parkway Program (Beta)
Philadelphia, PASkills
- Food Handling and Preparation: Knowledge of proper food handling, preparation, and presentation techniques, as well as the ability to teach these skills
- Menu Knowledge and Creation: Understanding of menu planning, designing profitable menus, and balancing cost control with customer preferences
- Food Safety and Sanitation: In-depth knowledge of food safety and hygiene, including HACCP and ServSafe protocols, and the ability to educate others on these standards
- Kitchen Equipment and Tools: Familiarity with the proper care and use of various food service equipment, including cooking appliances, knives, and utensils
- Inventory Management: Experience with tools like MarketMan and BlueCart for tracking stock levels, forecasting demand, and minimizing waste
- Compliance: Knowledge of and adherence to health and safety regulations in the food service industry, such as Department of Health expectations
- Student transportation
- Vehicle inspection
- Customer service
- Record keeping
- Fuel management
- Conflict resolution
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Emergency response
- Class-a driver
- Defensive driving
- Shipping and packaging
- Lifting up to 50 lbs
- Effective communication skills
- Confidentiality
- Passenger management
- Passenger assistance
- Passenger safety management
- Clean DMV record
- License endorsements
- Customer-oriented
- Great attitude
- Traffic laws adherence
- Safe driver training
- Safe driving practices
- Commercial driving
- Transporting students
- DOT regulations
- Pre-trip inspections
- Patient care
- Medication administration
- Personal hygiene assistance
- Customer relationship management
- Vital sign monitoring
- Activity planning
- Resident engagement
- Program implementation
- Event coordination
- Transportation logistics
- Communication skills
- Safety protocols
- Client relations
- Compliance adherence
- Budget management
CUST
Gender:
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Timeline
School Bus Driver
MIDDLEDORF BUS COMPANY
06.2024 - 06.2025
Home Engineer
Mary's
02.2024 - 06.2024
Truck Driver
USPS
12.2019 - 02.2022
School Bus Driver
Special Needs, Bowen Bus Service
10.2017 - 07.2019
School Bus Driver
Special Needs, W. Daniels Transportation
11.2015 - 09.2017
Activities Director
The Donaldson Group
07.2014 - 03.2015
AR/PAYMENT POSTING SPECILAIST, Deltas HRM
09.2010 - 01.2024
Manager
Rolling Grace Assisted Living
11.2008 - 07.2016
Special Needs School Bus Driver
The Philadelphia School District
09.2001 - 07.2006
Expediter
Holihan’s
06.1990 - 07.1992
Catering Server
Callahan Catering
05.1990 - 12.1991
QA ( Quality Assurance )
Bennigan's Restaurant
05.1986 - 05.1988
Nursing Assistant
Saunders House
06.1983 - 06.1985
Parkway Program (Beta)
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