Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy work environments.
Overview
12
12
years of professional experience
Work History
Package Handler
FedEx
10.2023 - Current
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Assembled, sealed, and loaded packages into correct trucks.
Manufacturing Technician
BioMerieux
05.2022 - 09.2023
Made sure that products were produced on time and are of good quality.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Inspected finished products for quality and adherence to customer specifications.
Trained and supervised production staff in use of equipment and machinery.
Assembled and tested parts and components to meet safety and performance standards.
Installed and maintained manufacturing equipment according to manufacturer specifications.
Server
Hilton
02.2014 - 04.2020
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Customer Service Representative
Discover
08.2011 - 08.2012
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.