Experienced HR professional with a strong background in employee benefits management, talent acquisition, and immigration
compliance. Proficient in managing large-scale HR processes for U.S. and Canadian teams, with expertise in HRIS, payroll,
employee relations, and recruitment. Skilled in maintaining data integrity, providing excellent employee service, and driving
process improvements. Experienced leader focused on results, with People and Payroll expertise both in the US and Canada.
Wide experience in software including ADP, WorkforceNow, and Workday.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
HR Advisor
ICON PLC
Raleigh, NC
04.2022 - Current
Administer employee benefits programs, including health insurance, retirement plans (401k, RRSP/DPSP), and other benefits for 15,000+ U.S
And Canadian employees
Lead open enrollment and provide ongoing support for employee inquiries related to HR processes and policies
Manage Leaves of Absence (LOAs) and workplace accommodations, ensuring compliance with federal and provincial regulations (e.g., STD, FMLA, ADA, PFML, EI)
Research, review, and assist in developing policies to ensure compliance with federal, provincial, state, and local regulations in both the U.S
And Canada
Implemented and developed over 100 SOPs to improve and standardize the services by identifying and recommending growth opportunities, creating process, training team, and providing reference guides
Coordinate immigration applications, including visas and permanent residency sponsorships, ensuring employees' immigration status is current
Partner with Envoy and external service providers to manage and support immigration needs
Onboarding for both U.S
And Canadian employees, including new hire paperwork and weekly orientation sessions
Process bi-weekly payroll for employees and manage monthly vendor invoices
Ensure data integrity by accurately entering and maintaining HR system records.
Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.
HR Recruiter
PROTON IT
Durham, NC
10.2021 - 04.2022
Coordinated 150+ interviews monthly across various time zones for an IT company with candidates from multiple U.S
States
Delivered a positive candidate experience by tailoring the interview process and ensuring smooth onboarding for new
hires
Administered background checks, drafted offer letters, and managed the recruitment process using ADP, HireRight
HireVue, and Workday
Conducted weekly audits to ensure the completion and proper entry of new hire paperwork into HRIS
Developed strong relationships with recruiters, hiring managers, and candidates to ensure a seamless recruitment
process
Contributed to talent acquisition initiatives, including social media, newsletters, and company events, fostering a
positive working environment.
Education
Bachelor of Business Administration (BBA) - Human Resources
North Carolina Central University
08.2019 - 12.2021
Timeline
HR Advisor
ICON PLC
04.2022 - Current
HR Recruiter
PROTON IT
10.2021 - 04.2022
Bachelor of Business Administration (BBA) - Human Resources