Mary Sanchez
Colorado Springs,CO
Summary
As a seasoned member of the management team, my primary objective is to ensure the seamless functioning of medical business operations by effectively managing staff, coordinating schedules, and delivering exceptional customer service. I am committed to fostering a positive and productive work environment through clear communication, strategic goal setting, and rigorous performance monitoring. Additionally, I excel in clinical coordination between providers, nurses, and front desk staff to ensure efficient and cohesive patient care.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Manager, Urgent Care/Colorado College
Optum
Colorado Springs, CO
06.2009 - 08.2024
- Managed Medical Staffing, Scheduling, and Hiring: Oversaw medical staffing, scheduling, and hiring processes across multiple locations, ensuring optimal clinic operations.
- Compliance Management: Ensured all clinics met compliance requirements, maintaining high standards of patient care and regulatory adherence.
- Occupational Health Services Implementation: Developed and implemented occupational health services, including workers' compensation, DOT and Flight physicals, and drug screens for post-accident or pre-employment.
- Student Health Center Management: Established and managed the student health center at Colorado College for 11.5 years, providing comprehensive health services to the student population.
Regional Operations Manager
EmergiCare
Colorado Springs, CO
06.1997 - 06.2009
- Medical Staffing and Scheduling Management: Effectively managed medical staffing, scheduling, and hiring processes across multiple locations, ensuring seamless clinic operations and high-quality patient care.
- Compliance and Regulatory Oversight: Ensured all clinics consistently met compliance requirements, maintaining rigorous standards of patient care and adherence to regulatory guidelines.
- Doctor-Patient Liaison: Served as a key liaison between doctors and patients, facilitating clear communication and enhancing patient satisfaction and care coordination.
Skills
Core Competencies:
- Medical Office Management
- Organizational Skills
- Detail Oriented
- Communication
- Problem-Solving
Clinical Skills:
- Medical Assisting
- Wound Care
- Minor Surgery Assistance
- Venipuncture/Blood Draw
- Injections
Certification
- Certified Medical Assistant (CMA)
- CPR (Cardiopulmonary Resuscitation)
- BAT (Breath Alcohol Technician)
- IV (Intravenous Therapy)
References
Available upon request.
Timeline
Operations Manager, Urgent Care/Colorado College
Optum
06.2009 - 08.2024
Regional Operations Manager
EmergiCare
06.1997 - 06.2009