Mary Sanchez
Anaheim,CA
Summary
Healthcare professional prepared to excel in administrative roles, leveraging rich background in managing healthcare facilities. Proven ability to enhance operational workflows and maintain regulatory compliance. Focused on collaborative team efforts and delivering impactful results, known for flexibility and reliability.
Overview
18
18
years of professional experience
Work History
Administrative Assistant III
One Medical
03.2022 - Current
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Customer Service Representative
Walgreens
11.2006 - 04.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Implemented and developed customer service training processes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Behavior Interventionist
Acuity Behavior Solutions
12.2017 - 03.2018
- Developed intervention plans based on established guidelines and individual needs.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Maintained detailed records of student progress, facilitating data-driven decision making for future interventions.
- Mediated conflicts through structured sessions.
- Participated in professional development opportunities to stay current on best practices in behavior intervention methodologies.
Education
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Carson, CA05-2022
Associate of Arts - Psychology
Fullerton College
Fullerton, CA05-2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Computer proficiency
- Critical thinking
- Scheduling
- Scheduling and calendar management
- Appointment scheduling
- Multi-line phone systems
Quality improvement
Healthcare compliance
Staff scheduling
Languages
Spanish
Professional Working
Timeline
Administrative Assistant III
One Medical
03.2022 - Current
Behavior Interventionist
Acuity Behavior Solutions
12.2017 - 03.2018
Customer Service Representative
Walgreens
11.2006 - 04.2022
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Associate of Arts - Psychology
Fullerton College
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