- Enjoy daily adventures in walking with my dog daughter Roxy for overall physical and mental well-being
Mary Sanders
Rathdrum,ID
Summary
Dynamic retail leader with 22 years of experience in furniture sales. Proven ability to build customer rapport and exceed sales goals. Adept at mentoring staff and creating training programs that enhance sales techniques.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Assistant Manager, Furniture Sales
Koerners Furniture
Coeur D'Alene, ID
03.2004 - 07.2026
- Built an exceptional 22 year career with the organization becoming a trusted leader, top sales performer and invaluable resource for customers and colleagues alike.
- Consistently achieved and exceeded sales goals through an outstanding ability to understand customers' needs, build trust, and turn product expertise into confident purchasing decisions.
- Recognized for creating memorable customer experiences that turned one-time transactions into long term relationships reinforcing the company's reputation of excellent customer service.
- Provided leadership in a demanding, fast paced retail environment, confidently navigating changing priorities, unexpected challenges, and complex situations while maintaining exceptional service standards.
- Served as a mentor and trainer to new employees, passing along more than two decades of sales expertise, customer service standards, product knowledge and proven strategies for success.
- Supervised daily store operations, ensuring exceptional customer service and efficient workflow.
- Developed training programs for new staff, enhancing product knowledge and sales techniques.
- Collaborated with management to implement promotional events, increasing customer engagement and foot traffic.
Education
No Degree - General Studies
Solano Community College
Fairfield, CASkills
- Retail operations
- Product and service sales
- Sales strategies
- Customer service and satisfaction
- Customer relationship management
- Team leadership
- Team oversight
- Coaching and mentoring
- Decision-making
- Problem-solving
- Time management
- Adaptability and flexibility
- Teamwork and collaboration
- Effective communication
- Customer rapport
Certification
CHFC - Certified Home Furnishings Consultant
through the IDS -Interior Design Society
Interests
Timeline
Assistant Manager, Furniture Sales
Koerners Furniture
03.2004 - 07.2026
No Degree - General Studies
Solano Community College