Mary Schlabach
Jacksonville,NC
Summary
Creative professional with background in cake decorating. Possess demonstrated skills in designing and executing unique, custom cakes for a variety of occasions. Strengths include strong artistic ability, precision, and understanding of baking techniques. Made significant contributions to customer satisfaction and business growth through consistent delivery of high-quality products.
Overview
2
2
years of professional experience
Work History
Cake Decorator
Food Lion Grocery
Sneads Ferry , North Carolina
2022.03 - Current
- Efficiently answered phone calls while actively taking customer orders and addressing any issues or concerns.
- Assist customers in selecting appropriate cake designs for their events.
- Provide exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Craft unique cakes tailored to celebrate important milestones like weddings, birthdays, and anniversaries.
- Follow safety protocols while using sharp utensils such as knives or spatulas. Utilized various combinations of colors and flavors in frosting to enhance the visual appeal of cakes. Frost cakes evenly and smoothly using various techniques. Organize supplies to ensure efficient workflow during cake decorating processDecorated cakes using a range of edible embellishments such as sugar flowers, chocolate figures, and marzipan fruits. Sanitized all tools before every project. Maintained cleanliness in work area after completing each project for sanitary purposes.s. Stock shelves and order inventory when product stock becomes low.
Waitress
Surf City Restaurant and bar
Surf City , North Carolina
2022.04 - 2022.09
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Performed basic math calculations when computing bills for customers' meals. Presented food and beverages to guests at tables. Communicated with kitchen staff to stay updated on item availability and customer wait times. Checked back with customers throughout meal service to ensure satisfaction. Maintained a clean work station by restocking supplies, wiping down counters. Answered questions about menu items, ingredients, and pricing. Developed positive relationships with regular customers through friendly conversation. Served alcoholic beverages responsibly in accordance with state laws. Prepared checks accurately and processed payments promptly. Assisted other wait staff members in times of heavy customer traffic. Provided excellent customer service by addressing any complaints or concerns promptly. Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Knox Technical Center
Mount Vernon, OH2020-05
Skills
- Self-Directed
- Customer Service
- Food handling safety
- Food Safety
- Design methods
- Production and processing
- Stock Rotation
- Product Inspection
- Attention to Detail
- Finishing Techniques
- Written Communication
- Problem-Solving
Languages
German
Limited
Dutch
Limited
Affiliations
My favorite thing to do is helping people in any way possible. I love meeting new people. I am a active person fast pase as well as a very calm person. I like doing different things threw out the day. This might be weird to say, but I like numbers it calms my brain in a way.
Timeline
Waitress
Surf City Restaurant and bar
2022.04 - 2022.09
Cake Decorator
Food Lion Grocery
2022.03 - Current
High School Diploma -
Knox Technical Center
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