Mary Schlereth
Springfield,Missouri
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Thorough Quality Assurance Specialist with 5.5 years background in bank deposits. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
8
8
years of professional experience
Work History
QA Specialist
TTEC
06.2018 - 01.2024
- Enhanced software quality by conducting comprehensive test plans and executing test cases for various product releases.
- Reduced software defects by efficiently identifying, documenting, and reporting issues to development teams.
- Improved product reliability through thorough regression testing of bug fixes and new features.
- Collaborated with cross-functional teams to ensure timely resolution of critical software issues affecting customer satisfaction.
- Contributed to continuous improvement initiatives by providing constructive feedback on software design and functionality during review meetings.
- Ensured compliance with industry standards and regulations through diligent adherence to established QA procedures and guidelines.
Security Officer
US Security & Associates
11.2017 - 06.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Allied Universal Security Services
11.2015 - 11.2017
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Education
High School Diploma -
Coloma High School
Coloma, MI05.1994
Skills
- Test case development
- Test Management Tools
- User Acceptance Testing
- Agile methodology knowledge
- Critical thinking aptitude
- Security Testing Competence
- Collaboration and communication
- Correction action planning
- Test Planning
- Risk Management
- Data Analysis
- Performance monitoring
- Consulting
Timeline
QA Specialist
TTEC
06.2018 - 01.2024
Security Officer
US Security & Associates
11.2017 - 06.2018
Security Officer
Allied Universal Security Services
11.2015 - 11.2017
High School Diploma -
Coloma High School