Mary Schmidt
St. Charles,Missouri
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven experience to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
22
22
years of professional experience
Work History
Administrative Support Specialist
Family Practice, Anil Gupta M.D.F.A.C.E.P
Columbia, IL
04.2019 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Remotely Managed phone and email correspondence
- Managed electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted coworkers and staff members with special tasks on daily basis.
Regional Sales Representative
Ralph Lauren
St. Louis, MO
10.2005 - 12.2007
- Maintained routine communication with clients to assess overall satisfaction, resolve conflicts and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Exceeded established sales goals and increased client retention.
- Networked at events to expand business profits and revenues.
- Maximized product exposure by frequently interfacing with customers and prospective customers to advance gross sales.
- Sold Ralph Lauren Fragrances and served as resource and consultant to customer throughout sales process.
Business Development-Account Manager
Apria Healthcare Services
St. Louis, MO
01.2001 - 10.2005
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Oversaw new business development and customer servicing.
- Educated clients on new respiratory services and updated account information to maintain high standards of client service.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Registered Medical Technologist
St. Lukes Hospital, Sleep Medicine
Town And Country, MO
03.1993 - 01.2001
- Followed laboratory protocols for sleep monitoring, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Trained and oriented new medical technologists to perform and interpret tests.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained other employees in Polysomnographic and Pulmonary laboratory testing procedures.
- Identified test system abnormalities with potential for negatively affecting test performance or reporting and corrected issues.
Medical Receptionist
Ferguson Optical
Ferguson, MO
09.1988 - 02.1993
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Education
Bachelor of Arts - Clinical Psychology
University of Missouri - St Louis
St Louis, MOSkills
- Ease with Computers and Technology
- Verbal and Written Communication
- Multitasking and Time Management
- Presentation Development
- Customer Service
- Remote Conferencing
- Professional and Courteous
- Schedule Management
Timeline
Administrative Support Specialist
Family Practice, Anil Gupta M.D.F.A.C.E.P
04.2019 - Current
Regional Sales Representative
Ralph Lauren
10.2005 - 12.2007
Business Development-Account Manager
Apria Healthcare Services
01.2001 - 10.2005
Registered Medical Technologist
St. Lukes Hospital, Sleep Medicine
03.1993 - 01.2001
Medical Receptionist
Ferguson Optical
09.1988 - 02.1993
Bachelor of Arts - Clinical Psychology
University of Missouri - St Louis
Similar Profiles
YASH SHARMAYASH SHARMA
LAW TRAINEE at ANIL GUPTA AND COMPANY ( ADVOCATES )LAW TRAINEE at ANIL GUPTA AND COMPANY ( ADVOCATES )
Amanda PattAmanda Patt
Family Nanny at The Gupta FamilyFamily Nanny at The Gupta Family
Naomi Maxon-DahlNaomi Maxon-Dahl
Babysitter at Gupta FamilyBabysitter at Gupta Family
Cooper JettCooper Jett
Washer and Dryer at Royal Ozarks CarwashWasher and Dryer at Royal Ozarks Carwash
Dawn KeimDawn Keim
Training and Development at LOWESTraining and Development at LOWES