Mary Schuitema
Wayland
Summary
Dynamic professional with a strong background in operational efficiency and team leadership at Bradford White Corporation. Proven ability in troubleshooting and quality assurance, implementing process improvements that enhanced productivity. Recognized for effective communication and a strong work ethic, fostering collaboration and achieving production targets while ensuring safety compliance.
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Repair Operator, Line Lead, SAC, Utility
Bradford White Corporation
06.2018 - 12.2025
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and reported issues promptly.
- Assisted in training new operators on safety protocols and procedures.
- Implemented process improvements that enhanced operational efficiency.
- Coordinated workflow among team members to meet production targets.
- Conducted regular quality checks to maintain product standards.
- Streamlined inventory management processes to reduce waste and downtime.
Security Officer Supervisor
DK Security
04.2016 - 03.2017
- Supervised daily security operations to maintain a safe environment for personnel and visitors.
- Trained and mentored junior security staff on protocols and emergency response procedures.
- Coordinated incident response efforts, ensuring timely communication with law enforcement when necessary.
- Developed and implemented security plans tailored to specific events and high-risk situations.
- Conducted regular safety audits, identifying areas for improvement in existing protocols and practices.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
- Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
- Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Managed security staff rotation for position coverage on breaks.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Recorded daily security occurrences in site assignment log.
- Performed security investigations and reported findings to client management.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Assistant Manager
Harding's Friendly Market
08.2015 - 01.2016
- Led team in implementing operational improvements, enhancing service delivery and customer satisfaction.
- Managed daily operations, ensuring compliance with company policies and procedures.
- Developed training programs for staff, increasing efficiency and job performance.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Mentored junior staff, fostering a culture of continuous learning and professional development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Mt. Pleasant Public Highschool
Mount Pleasant, MI06-2010
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Efficient multitasking
- Effective communication
- Safety compliance
- Forklift operation
- Tool operation
- Hand and power tools
- Heavy lifting
- Production work
- Production procedures
- Quality assurance
- Hand-eye coordination
- Equipment maintenance
- Plant safety
- Analytical thinking
- Issue resolution
- Materials handling
- Manufacturing procedures
- Deadline adherence
- Continuous improvement
- Hand and foot coordination
- Staff management
- Mechanical understanding
- OSHA regulations adherence
- Quality control processing
- Maintenance and repair
- Advanced troubleshooting
- Preventative maintenance
- Strong work ethic
- Teamwork and communication
- Positive attitude
- Teamwork and coordination
- Good communication
- Computer skills
- Production operations
- Visual inspection
- Quality inspection
- Preventive Maintenance
- Material handling
- Identifying flaws
- Production line work
- Production documentation
- Reading and determining measurements
- Product assembly
Certification
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License Hilo - [Timeframe]
Timeline
Repair Operator, Line Lead, SAC, Utility
Bradford White Corporation
06.2018 - 12.2025
Security Officer Supervisor
DK Security
04.2016 - 03.2017
Assistant Manager
Harding's Friendly Market
08.2015 - 01.2016
High School Diploma -
Mt. Pleasant Public Highschool