Mary Schwarz

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Developed strong relationships with repeat customers through friendly service interactions.
• Trained team members on cash register operation and cash handling.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
• Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
• Quickly and accurately counted drawers at start and end of each shift.
• Operated POS cash register and equipment to collect payments.
• Increased customer loyalty and retention.
• Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
• Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
• Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
• Provided backup support during high traffic periods by stepping into cashier roles when necessary.
• Contributed to a positive work environment by proactively addressing conflicts among team members.
• Monitored areas for security issues and safety hazards.
• Streamlined cashier operations for improved productivity and reduced wait times.
• Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
• Conducted regular audits of register funds to minimize potential losses due to theft or error.
• Promoted store loyalty programs to increase repeat business and bolster customer relations.
• Collaborated with management to develop strategies for improving the overall shopping experience.

Check in merchandise from vendors and do ordering with them.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Increased sales of promotional items by informing customers about current offers.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Improved efficiency, organized checkout area for optimal workflow.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Enhanced shopping experience, provided product information and location assistance.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Reduced processing errors by meticulously following transaction procedures.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.