Mary Scott
Charlotte,NC
Summary
Dynamic salon owner and hairstylist with proven expertise at BOHEMIAN STYLEHOUSE, LLC in financial management and team leadership. Successfully developed tailored service packages and cultivated strong client relationships, driving repeat business. Adept at inventory management and fostering a collaborative environment, ensuring high-quality service and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Salon Owner/Operator
BOHEMIAN STYLEHOUSE, LLC
Charlotte, NC
07.2016 - 05.2025
- Monitored inventory levels and ordered merchandise to maintain optimal supply.
- Conducted regular staff meetings to discuss performance goals.
- Developed diverse service packages tailored for customers.
- Managed salon finances, including budgeting, payroll, and bookkeeping.
- Provided leadership and mentoring to new employees on company programs.
- Forecasted customer demand to inform pricing and credit terms.
- Organized client appointments using software systems for efficiency.
- Promoted special offers via social media to attract new customers.
Hairstylist
BOHEMIAN STYLEHOUSE, LLC
CHARLOTTE , NC
07.2016 - 05.2025
- Executed comprehensive hair services, including shampooing, conditioning, cutting, and coloring.
- Supervised front-end operations, managing appointments and inventory to enhance efficiency.
- Massaged and treated scalps using hands or equipment to promote relaxation.
- Followed health regulations while maintaining sanitized workstations for customer safety.
- Advised clients on maintaining hairstyles between visits to encourage return business.
- Trained junior stylists, fostering a collaborative environment to improve service quality.
- Engaged in ongoing education to stay current with hairstyling techniques and products.
- Cultivated strong client relationships through personalized consultations and service.
Hairstylist
Mary Scott Hair
Charlotte , NC
05.2015 - 07.2016
- Delivered personalized consultations to clients on hairstyles and hair care needs.
- Executed chemical treatments, including perms and relaxers, to achieve desired results.
- Pre-booked future appointments, enhancing repeat business and client retention.
- Organized daily appointment schedules to maximize operational efficiency.
- Customized styles and recommended products based on individual client requirements.
- Managed cash register transactions accurately during checkout procedures.
- Designed tailored home hair care regimens to meet specific customer preferences.
- Applied various coloring techniques, including highlights and lowlights, to enhance client appearances.
Education
Bachelor of Arts - Cosmetology
Morgantown Beauty College
Morgantown, WV08-2009
Bachelor of Arts - Public Relations
West Virginia University
Morgantown, WV05-2006
Skills
- Customer service
- Quality assurance
- Account management
- Calendar management
- Product knowledge
- NC licensed cosmetologist
- Purchasing and planning oversight
- Budget control and analysis
- Payroll administration and timekeeping oversight
- Coloring techniques
- Hair styling techniques
- Advanced haircutting techniques
- Team leadership
- Product sales
- Scheduling software
- Inventory management
Timeline
Salon Owner/Operator
BOHEMIAN STYLEHOUSE, LLC
07.2016 - 05.2025
Hairstylist
BOHEMIAN STYLEHOUSE, LLC
07.2016 - 05.2025
Hairstylist
Mary Scott Hair
05.2015 - 07.2016
Bachelor of Arts - Cosmetology
Morgantown Beauty College
Bachelor of Arts - Public Relations
West Virginia University