Mary Screechfield
Santa Rosa,CA
Summary
-Experience in food prep, customer service, cashiering, and deli
-California Food Handling Certificate
-Has Completed Responsible Beverage Service training Motivated
-expertise in customer service and food preparation. Excellent listening, problem-solving and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Sushi Maker
Genji Sushi
Santa Rosa, CA
01.2022 - 05.2022
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Used various types of knives, hand tools and utensils and rolled sushi.
- Packaged and labeled sushi and stocked grab and go case.
Grocery Stocker
Bohemian Market
Occidental, CA
07.2021 - 03.2022
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Answered customer questions and provided detailed product information.
- Checked packages and merchandise for damage and notified vendors.
- Used cash registers to ring up customers
Deli
Community Market
10.2019 - 11.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
Food Prep
Nectary, Sebastopol
04.2018 - 09.2019
- Packaged and stored food products following proper handling and preservation methods.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Used machinery including juicer and blenders.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Concessions
Rialto Cinemas Sebastopol
02.2018 - 08.2018
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Adhered to alcohol service policies and procedures.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Student
El Molino Highschool
Forestville, CA.
01.2014 - 01.2018
- Received diploma
Education
High School Diploma -
El Molino High School
Forestville, CA2018
Skills
- Inventory Counts
- Customer Service
- Food Packaging and Labeling
- Platter and Tray Preparation
- Cash Drawer Operations
- Managing Orders and Deliveries
- Customer Relations
- Verbal and Written Communication
- Knife Skills
- Cash Register Operation
- Food and Beverage Service
- Food Preparation and Safety
- Safe Food Handling
- Kitchen Safety Standards
- Smoothie and Juice Preparation
Timeline
Sushi Maker
Genji Sushi
01.2022 - 05.2022
Grocery Stocker
Bohemian Market
07.2021 - 03.2022
Deli
Community Market
10.2019 - 11.2020
Food Prep
Nectary, Sebastopol
04.2018 - 09.2019
Concessions
Rialto Cinemas Sebastopol
02.2018 - 08.2018
Student
El Molino Highschool
01.2014 - 01.2018
High School Diploma -
El Molino High School
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