Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Officer
Big Island Substance Abuse Council
Kailua-Kona, Hawaii
02.2024 - 09.2024
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Compiled daily activity logs and updated records with pertinent information on a regular basis.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Greeted visitors warmly upon arrival at office reception area.
Ensured compliance with all organizational policies and procedures relating to administrative operations.
Monitored email accounts regularly and responded appropriately within established timeframes.
Monitored office inventory to maintain supply levels.
Proofread content for typo-free emails and documentation.
Maintained positive working relationship with fellow staff and management.
Participated in credit and collections activities.
Reserved and managed meeting room availability.
Office Administration Assistant
Hawthorne Pacific Corporation
Kailua Kona, Hawaii
03.2012 - 10.2017
Coordinated and managed daily administrative operations of the main office and Service Department.
Organized and maintained filing systems, including electronic databases and records.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Maintained customer confidence and protected operations by keeping information confidential.
Processed invoices on a timely basis according to established procedures.
Managed travel arrangements for employees including flight bookings and car rental services.
Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Performed clerical duties such as photocopying, faxing and scanning documents.
Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Processed financial documents, contracts, expense reports and invoices.
Created memos, letters and other documents, fostering internal and external communication.
Checked figures and postings for correct entry and proper codes.
Managed service agreements and purchase orders.
Coordinated with IT department to resolve technical issues and maintain office software updates.
Reviewed completed work job orders to verify consistency, quality, and conformance.
Participate in training new employees to meet job requirements.
Education
High School Diploma -
Samuel Ayer High School
Milpitas, CA
06-1967
Some College (No Degree) -
San Jose City College
San Jose, CA
Some College (No Degree) -
Santa Rosa City College
Santa Rosa, CA
Skills
Records Management
Scheduling appointments
Data retrieval systems
Office Management
Account Reconciliation
Credit and collections
Scheduling and calendar management
Document Control
Certification
First Aid CPR AED
Issued on 3/25/2024. Renew by 03/2026
Break In Employment
Retired in 2017 to take care of my husband who had fallen ill. My husband passed away in 2021 and I found it necessary to seek employment.
Timeline
Administrative Officer
Big Island Substance Abuse Council
02.2024 - 09.2024
Office Administration Assistant
Hawthorne Pacific Corporation
03.2012 - 10.2017
First Aid CPR AED
Issued on 3/25/2024. Renew by 03/2026
High School Diploma -
Samuel Ayer High School
Some College (No Degree) -
San Jose City College
Some College (No Degree) -
Santa Rosa City College
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