Summary
Work History
Skills
Timeline
Generic

Mary Shests

Saint John,KS

Summary

Proven customer service expert from Taco Bell, adept in cash handling and fostering customer satisfaction. Excelled in maintaining composure under pressure, achieving service goals, and enhancing the shopping experience. Demonstrated reliability and patience, significantly exceeding customer expectations and contributing to a positive brand image.

Work History

Customer Service Cashier

Taco Bell
01.2023 - 07.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Skills

Customer Service

Timeline

Customer Service Cashier

Taco Bell
01.2023 - 07.2023
Mary Shests