Mary Shilts
Wrangell,Alaska
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements with respect and dignity for the team, family and client.
Detail-oriented team player with strong organizational skills, time management, and problem solving skills.
Overview
24
24
years of professional experience
Work History
Care Coordinator/Case Manager
Southeast Alaska Regional Health Consortium
01.2015 - Current
- Work with state to help provide services that elderly need
- Communication with various agencies in state
- Use different computer programs to keep records of clients and needs.
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Supported patient care excellence via planning and interpretation of programs.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Completed resident assessments in accordance with current regulations and guidelines.
- Maintained network of community resources to provide most comprehensive support services possible to clients
Sewing Business Golden Thimble
Self
06.2003 - Current
- Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Applied and replaced decorative sequins, beading and ribbons to enhance and repair garments.
- Determined appropriate repair solution based on garment damage to employ proper tools or equipment.
- Altered and hemmed different styles of garments to create custom-fitted styles.
- Inspected finished garments to address flaws and verify adherence to quality standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Constructed well-tailored dresses, trousers and jackets with precise attention to detail.
- Read and interpreted patterns and diagrams to determine sewing specifications.
- Utilized hand-sewing tools to create and attach pockets and linings to garments.
- Mended seams and edges with threads and needles, reinforcing weak clothing parts.
Behavioral Health Technician
Alaska Island Community Services
01.2010 - 01.2016
- Worked with mental health consumers (adults and seniors) on communication skills, social skills, and home maintenance
- Monitored self-administration of medication and reminded consumers to take their medications as prescribed
- Provided help for transportation, shopping assistance/meal planning, and budgeting
- Followed directions of Clinicians and Case Managers for all other assigned tasks
- Documented visits per state and federal law, where applicable.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily reports to management.
- Facilitated on-site activities, support groups, and outings for clients
- Completed documentation for every incident and forwarded to correct personnel for review
Personal Care Assistant
Consumer Direct
01.2010 - 01.2016
- Provided direct personal care for consumers, generally for senior citizens
- Documented visits per state and federal law, where applicable
- Took initiative in visit to provide for consumer needs, such as cooking and housekeeping needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Bookkeeper
Bob's Backhoe
01.2001 - 01.2010
- Balanced the check book and kept the bank statements in order
- Did all of the filing to make sure the correct papers were taken to the accountant
- Filled out the statements and mailed them to the customers
- Kept track of payments, late and current
- Answered phones
- Made sure that all of the licensing and bonding were always in order.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Reported financial data and updated financial records in ledgers and journals.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Special Education Aide
Wrangell Public School District
01.2000 - 01.2003
- Worked within team model for children with special needs
- Worked directly one-on-one with children on safety goals and educational activities
- Documented interaction per the requirements state and federal laws, where applicable
- Reported and document any incidents with children.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Managed classroom activities and redirected problematic behavior.
- Tutored special needs students in all academic areas.
- Documented student progress, obstacles and academic milestones for parents and faculty.
- Assisted instructor with lesson plan delivery and curriculum development.
- Updated IEPs to reflect student progress and development.
- Assessed student needs and reported to instructor.
- Monitored student progress and behavior.
- Worked in self-contained and resource environments to teach students variety of skills.
- Implemented behavior redirection methods to address problematic issues.
- Alerted instructor to student behavior or issues requiring intervention.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported teacher in development of individual learning strategies.
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Established professional relationships with parents and other teachers to increase rapport and support.
Education
Associates of Art Degree - General Studies with Psychology
University of Alaska Southeast
Juneau, AK01.2015
High School Graduate - General Studies
Prairie City High School
Prairie City, Oregon01.1978
Skills
- Case Management
- Scheduling
- Patient Education
- Program Oversight
- Strategic Planning
- Care Planning
- Organizational Skills
- Manage Records
- Case Management
- Patient and Family Liaison
- Patient Care Assessment
- Code Compliance
- HIPPA Guidelines
- Documentation
Equipment Used
Calculator, Microsoft Word, spreadsheet, telephone, scanner, printer, shredder, industrial and other sewing machines
Volunteer Experience
- Youth Leader, The Church of Jesus Christ of Latter-Day Saints, 1998-2012
- Member of the parent committee, Tlingit and Haida Headstart Program, 1993-2008
- Family History Consultant, The Church of Jesus Christ of Latter-Day Saints, 1994-present
- Little League coach for T-ball, minors and concession stand manager 1995-2008
Timeline
Care Coordinator/Case Manager
Southeast Alaska Regional Health Consortium
01.2015 - Current
Behavioral Health Technician
Alaska Island Community Services
01.2010 - 01.2016
Personal Care Assistant
Consumer Direct
01.2010 - 01.2016
Sewing Business Golden Thimble
Self
06.2003 - Current
Bookkeeper
Bob's Backhoe
01.2001 - 01.2010
Special Education Aide
Wrangell Public School District
01.2000 - 01.2003
Associates of Art Degree - General Studies with Psychology
University of Alaska Southeast
High School Graduate - General Studies
Prairie City High School
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