Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Mary Sigler

Cadiz,OH

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

25
25
years of professional experience

Work History

Project Manager

The Fishel Co.
08.2016 - 09.2024
  • Accomplished multiple tasks within established timeframes.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
  • Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
  • Entered details into accounts and tracked payments.
  • Optimized billing processes by implementing efficient invoicing and payment tracking systems.
  • Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
  • Facilitated smooth transitions during organizational changes by effectively training new team members on billing procedures and best practices.
  • Organized accounts for financial audits and supported audit process.
  • Continually sought opportunities for process improvement, leading to increased efficiency and effectiveness within the billing department.
  • Updated documentation, reports, and spreadsheets with financial information.
  • Collaborated with cross-functional teams to ensure accurate and timely billing for all products and services provided.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Worked with multiple departments to check proper billing information.
  • Generated monthly billing and posting reports for management review.
  • Utilized various software programs to process customer payments.
  • Audited and corrected billing and posting documents for accuracy.
  • Maintained accurate records of customer payments.
  • Reconciled accounts receivable to general ledger.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Collaborated with customers to resolve disputes.
  • Created improved filing system to maintain secure client data.

Senior Right of Way Agent

The Fishel Co.
01.2000 - 09.2016
  • Searched public domain records and private databases to locate property ownership documentation.
  • Collaborated with project engineering and facility construction personnel on transmission line routes to inform landowner negotiations.
  • Submitted land acquisition applications to [Type] and [Type] government agencies to enable project progression.
  • Identified existing property easements to facilitate transmission line construction process.
  • Delivered high-quality results in a fast-paced work environment by prioritizing tasks and consistently meeting deadlines.
  • Interacted with external attorneys and land appraisers to clarify land acquisition parameters.
  • Analyzed data from engineering drawings, land surveys and environmental reports to draw conclusions on project impacts.
  • Interpreted job schematics and transmission line route documentation to identify land easement requirements.
  • Conducted property acquisition negotiations with landowners impacted by transmission line route construction.
  • Administered contracts related to land acquisitions, guaranteeing consistency in terms and conditions across all agreements.
  • Reduced project delays by efficiently managing right of way acquisition activities.
  • Identified potential alternative routes by analyzing data from GIS systems, reducing costs associated with property acquisitions.
  • Streamlined the permit application process for multiple projects by maintaining strong relationships with local government agencies.
  • Collaborated with engineering teams to develop effective strategies for acquiring rights of way in challenging areas.
  • Followed land acquisition and construction permitting schedules to facilitate on-time project completion.
  • Developed strong relationships with landowners, addressing concerns proactively and promoting goodwill towards the organization.
  • Acquired necessary land rights by negotiating with property owners for utility and infrastructure projects.
  • Implemented ongoing training programs for junior agents, contributing to overall team success and professional growth within the department.
  • Conducted thorough title research to identify property ownership and potential encumbrances on proposed project sites.
  • Managed budgets for right of way acquisition projects, ensuring cost-effective negotiation strategies were implemented.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Provided thorough training for new team members on right-of-way policies and procedures, ensuring a high level of expertise across the team.
  • Secured necessary permits and approvals for construction projects through diligent research and thorough documentation of requirements.
  • Managed acquisition projects for successful completion by coordinating with various stakeholders and meeting project deadlines.
  • Conducted comprehensive title research to determine ownership and encumbrances on properties.
  • Developed strong relationships with property owners through consistent communication and professional interactions.
  • Negotiated favorable land agreements by conducting research, utilizing industry knowledge, and maintaining effective communication with property owners.
  • Effectively resolved disputes between property owners and developers by mediating discussions and offering fair solutions.
  • Supported project managers by providing accurate and timely information on right-of-way acquisitions, contributing to overall project success.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.

Permit Specialist

The Fishel Co.
01.2000 - 08.2016


  • Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.
  • Managed high-volume caseloads while maintaining strict deadlines for permit issuance, contributing to customer productivity goals.
  • Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
  • Obtained complex permits from City, Municipals and County's that were hard to obtain
  • Conducted on-site inspections to verify compliance with approved plans and permits, maintaining high safety standards throughout construction projects.
  • Assisted in navigating complex permitting requirements, facilitating successful project completion.
  • Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
  • Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
  • Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
  • Prepared digital files, physical documents and work requests in compliance with company guidelines.
  • Facilitated seamless communication between municipalities and customer by acting as a liaison for document-related inquiries and requests.
  • Manipulated and converted documents to meet needs of individual personnel or projects.
  • Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
  • Enhanced document organization by implementing a comprehensive filing system for easy access and retrieval.
  • Increased efficiency in the approval process by tracking pending approvals and following up with appropriate parties when needed.
  • Delivered exceptional customer service by addressing inquiries and resolving issues related to document management in a timely manner.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.
  • Coordinated document exchange between departments, contractors, suppliers, and customers.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Established and managed document distribution matrix and document control register.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Prepared documents for projects in accordance with project manager, team, or client specifications.
  • Maintained strong relationships with city officials to facilitate smooth permit approvals.
  • Contributed to successful project completion by acquiring necessary permits in a timely manner.
  • Streamlined permit acquisition process by developing efficient filing and tracking systems.
  • Expedited approval processes through diligent follow-up with permitting authorities, resulting in faster turnaround times for clients.
  • Managed multiple permit applications simultaneously, ensuring accurate documentation and timely submissions for all projects.
  • Acted as a valuable resource within the organization, consistently staying updated on changing regulations and permitting requirements in various jurisdictions.
  • Reduced project delays by promptly submitting and following up on permit applications.
  • Facilitated efficient communication between architects, engineers, and contractors regarding permit-related matters.
  • Provided critical support during construction phase by obtaining necessary permits as needed for subsequent stages.
  • Assisted project managers in meeting deadlines through effective communication and coordination of permit requirements.
  • Minimized risk exposure for clients by proactively identifying potential permitting issues early in the project lifecycle.
  • Negotiated effectively with regulatory bodies to secure favorable terms for clients'' projects when facing challenging constraints.
  • Increased team efficiency by providing regular updates on permit status and potential roadblocks.
  • Enhanced company reputation by ensuring all projects adhered to relevant codes, laws, and regulations.
  • Optimized workflows within the organization by implementing digital solutions for tracking and managing permits efficiently.
  • Collaborated closely with internal teams to ensure seamless integration of permitting tasks into overall project timelines.
  • Ensured compliance with local regulations by thoroughly reviewing project plans before submission.
  • Demonstrated strong attention to detail while reviewing complex documents, minimizing errors during the submission process.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
  • Updated operational records or licensing information using computer terminals.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Issued public notification of official activities or meetings.

Special Projects

Fishel Company
09.2001 - 09.2002
  • Led special projects for existing customers to identify gas meters from Google Maps.
  • Assisted in the coordination of special projects involving substantial documentation review, compilation, analysis, and presentation preparation.
  • Collaborated on special projects to support district initiatives and achieve organizational goals.
  • Collaborated with team members on special projects to improve office efficiency and productivity.
  • Took ownership of special projects, coordinating resources and timelines to ensure successful completion within specified parameters.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Provided administrative support and pitched in to help with special projects whenever needed.
  • Performed research for special projects.
  • project challenges, consistently meeting deliverables according to deadlines.
  • Ensured accurate clients, diligently verifying meters.
  • Maintained detailed records of work completed, ensuring accurate documentation for future reference.
  • Demonstrated professionalism while interacting with customers, addressing concerns, and answering inquiries.
  • Streamlined workload by effectively organizing and prioritizing daily tasks.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Trained new teammates to apply best practices and comply with safety procedures.

Education

No Degree -

Ohio University
Athens, OH

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • Project tracking
  • Strategic Planning
  • Client Relations
  • Customer Relations
  • Work flow planning
  • Advanced problem solving
  • Document Management
  • Project Closure
  • Team Bonding

Timeline

Project Manager

The Fishel Co.
08.2016 - 09.2024

Special Projects

Fishel Company
09.2001 - 09.2002

Senior Right of Way Agent

The Fishel Co.
01.2000 - 09.2016

Permit Specialist

The Fishel Co.
01.2000 - 08.2016

No Degree -

Ohio University

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Mary Sigler