Mary Skinner
Colleyville
Summary
Results-driven Communications and HR professional with expertise in internal messaging and employee engagement. Proficient in content creation and benefits administration, leveraging strong collaboration skills to enhance team performance. Highly organized and adaptable, consistently delivering effective internal communications that drive engagement.
Overview
7
7
years of professional experience
Work History
Benefits and Internal Communications Specialist
Raising Cane’s Chicken Fingers
04.2024 - 07.2025
- Enhanced employee communication by reviewing HR documents and policies.
- Developed SOPs and proposals for benefits processes and policy improvements.
- Created templates and FAQs for consistent team responses via email and phone.
- Coordinated tax document processing, including 1095/ACA verifications and compliance.
- Conducted benefit audits and verified PTO for team members.
- Implemented strategies to boost employee engagement across various departments.
HR Administrator/ Internal Communications Specialist
Six Flags Corporation
12.2020 - 08.2023
- Enhanced employee communication strategies across Six Flags organization.
- Developed content for HR programs, events, and initiatives, promoting engagement.
- Streamlined HR policies, resulting in improved compliance and employee satisfaction.
- Crafted communication pieces for executives, supporting company-wide information dissemination.
- Collaborated with marketing teams to create engaging social media content.
- Launched an informative benefits website and monthly CEO videos for employees.
Business Processing Assistant
49 Financial
09.2020 - 12.2020
- Enhanced advisor support through piloting an effective assistance program.
- Developed comprehensive guides and forms to streamline assistant processes.
- Processed applications for insurance and financial products for multiple advisors.
- Optimized workflows, improving operational efficiency and reducing turnaround times.
Recruiter Assistant – Air Operations
Envoy Air
02.2020 - 07.2020
- Enhanced recruiting efforts by partnering with recruiters in Air Ops department.
- Facilitated pre-interview activities, ensuring candidates were well-prepared for interviews.
- Coordinated fingerprinting, drug tests, and tracked background check progress effectively.
- Ensured timely and accurate candidate data entry in iCims system.
- Maintained communication with applicants, recruiters, and hiring managers throughout process.
- Developed informative pamphlets for new company programs, including Mechanic Cadet program.
Temporary Worker- Corporate Security Office
American Airlines
02.2019 - 08.2019
- Clerical work for the badging and security office including working the front desk
- Created an average of 150 badges a day, along with handling badge replacement and renewal orders during the office’s open hours
Digital Media and User Experience Research Intern
Team Rubicon
08.2018 - 12.2018
- Enhanced volunteer engagement by managing user persona and journey map projects.
- Developed instructional videos to guide volunteers in website usage effectively.
- Conducted and transcribed user experience interviews for insights and improvements.
- Updated website FAQ and solutions base, adding over 200 new relevant questions.
- Resolved Helpdesk tickets for membership team using Fresh Service platform.
- Collaborated with teams to generate data-driven insights for resource allocation.
Education
Bachelor of Arts - Telecommunications Media Studies
Texas A&M University
College Station, TX05.2018
Skills
- Project Management
- Employee communications
- Social media content creation
- Reporting and Data Analysis
- Art and Graphic Design
- Website creation
- Photography and Videography
- HRIS: UltiPro/UKG, iCims, and Workday
- Intermediate ability in Microsoft Word, Excel, and PowerPoint
- Customer service
- Typing words per minute: 75
Accomplishments
- Created a multi-million dollar employee retention program
- Created an entire website for Benefits information
Timeline
Benefits and Internal Communications Specialist
Raising Cane’s Chicken Fingers
04.2024 - 07.2025
HR Administrator/ Internal Communications Specialist
Six Flags Corporation
12.2020 - 08.2023
Business Processing Assistant
49 Financial
09.2020 - 12.2020
Recruiter Assistant – Air Operations
Envoy Air
02.2020 - 07.2020
Temporary Worker- Corporate Security Office
American Airlines
02.2019 - 08.2019
Digital Media and User Experience Research Intern
Team Rubicon
08.2018 - 12.2018
Bachelor of Arts - Telecommunications Media Studies
Texas A&M University