Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
AdministrativeAssistant
Mary Slowik

Mary Slowik

Business Professional
Redford,MI

Summary

Dedicated and results-driven professional with excellent communication skills and a passion for learning. Proven ability to work effectively in team environments and independently, with a strong focus on customer satisfaction and multi-tasking. Seeking a challenging and growth-oriented role with a reputable company that values employee development and teamwork.

Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.

Overview

12
12
years of professional experience

Work History

Real Estate Agent/Office Assistant

Rusty Lavoy Group
Redford
10.2023 - 07.2024
  • Facilitated real estate transactions by providing expert guidance to clients, preparing necessary paperwork, and coordinating with clients.
  • Utilized strong communication skills to negotiate and close deals, conducting buyer and seller presentations, market analyses, and showings.
  • Implemented marketing strategies to attract new clients, including social media, email campaigns, and targeted outreach.
  • Ensured seamless closings and supported the Owner/Broker with administrative tasks.

Customer Service Associate

Aramark
Livonia
02.2023 - 10.2023
  • Served as the sole customer service associate for the Snacks and Coffee 'Detroit' division, handling high-volume inbound and outbound calls, emails, and customer interactions.
  • Utilized Salesforce to manage customer data, resolve complaints, and process new orders.
  • Demonstrated excellent communication skills, empathy, and problem-solving abilities to de-escalate customer concerns and provide timely solutions.
  • Collaborated with managers to resolve complex issues and achieved revenue growth through upselling and strategic goal-setting.

Office Manager / Scheduling and Logistics Coordinator

JDK Construction Services
Novi
02.2022 - 01.2023
  • Served as Office Manager and Scheduling & Logistics Coordinator for a construction cleaning company, overseeing daily operations and managing a team of 50+ employees.
  • Communicating with employees, addressing concerns, and reviewing company credit card purchases.
  • Managing customer complaints, data entry, and document scanning/filing.
  • Coordinating employee schedules, inventory management, and supply ordering.
  • Onboarding new hires and verifying identification documents.
  • Developing strong customer relationships through excellent service.
  • Utilized QuickBooks and other software to streamline operations.
  • Demonstrated exceptional organizational, communication, and problem-solving skills in a fast-paced environment.

Real Estate Agent

RE/MAX Dream Properties
Livonia
03.2017 - 02.2022
  • Facilitated real estate transactions by providing expert guidance to clients, preparing necessary paperwork, and coordinating with clients.
  • Utilized strong communication skills to negotiate and close deals, conducting buyer and seller presentations, market analyses, and showings.
  • Implemented marketing strategies to attract new clients, including social media, email campaigns, and targeted outreach.
  • Ensured seamless closings.

Office Manager

J's Tree Trimming and Removal
Whitmore Lake
03.2012 - 02.2015
  • Served as Office Manager, overseeing daily operations, HR, and administrative tasks for a tree service company.
  • Developing and implementing efficient systems and procedures.
  • Handling HR tasks, payroll, accounts payable/receivable, and benefits administration.
  • Recruiting, interviewing, and onboarding new hires.
  • Providing exceptional customer service and scheduling appointments.
  • Collaborating with owners on business planning, marketing, and growth strategies.
  • Leading weekly safety meetings and driving a company vehicle for various tasks.
  • Utilizing technology, including Indeed, Facebook, and Yelp, to drive business growth and improve operations.
  • Demonstrating exceptional organizational, communication, and problem-solving skills, with the ability to work independently and as part of a team.

Education

Real Estate License -

Online Courses
01.2018

Some College Credits Obtained - Business Management

Schoolcraft College
01.2011

High School Diploma -

Fowlerville High School
Fowlerville
01.2003

Skills

  • Customer Service
  • Office Management
  • Scheduling and Logistics
  • Real Estate
  • Communication Skills
  • Detail Oriented
  • Organization Skills
  • Typing
  • Multi-Line Phone System
  • CRM
  • Fast Learner
  • Motivated
  • Pleasant to Work With
  • Real estate transactions
  • Market analysis
  • Client negotiations
  • Salesforce management
  • Customer relationship management
  • Lead generation
  • Time management
  • Administrative support
  • Communication skills
  • Problem solving
  • Team collaboration
  • Employee training
  • Excellent teamwork
  • Negotiation expertise
  • Market research data entry
  • Contract negotiation
  • Data entry
  • Document management
  • Effective communication
  • Recruiting clients
  • Tech-Savvy
  • Client management
  • Comparative market analysis
  • Strong organizational skills
  • Local marketing
  • Lender relations
  • Office management
  • Team leadership
  • Scheduling coordination
  • Customer service
  • Salesforce utilization
  • Conflict resolution
  • Human resources
  • Conflict management
  • Workflow planning
  • Compliance monitoring
  • Inventory control
  • Training and coaching
  • Scheduling and calendar management
  • Supply management
  • Employee supervision
  • Policy and procedure modification
  • Client communication
  • Marketing strategies
  • Report preparation
  • Email management
  • Strong teamwork
  • Negotiation strategies
  • Microsoft Excel
  • Complaint handling
  • Shipping and logistics
  • Client relations
  • Adaptability and flexibility
  • Money handling
  • Support case resolution
  • CRM software
  • Scheduling
  • Punctuality and reliability
  • Multi-line telephone operations
  • Creative problem solving
  • Follow-up skills
  • Problem resolution
  • Proofreading
  • Executive management support
  • Typing proficiency

Hobbies and Interests

  • Spending time with my children
  • Art
  • Music
  • Exploring new places
  • Canoeing
  • Camping
  • Hiking
  • Learning
  • Community service
  • Horror movies
  • True crime shows
  • Dogs
  • Working on cars
  • Swimming
  • Listening to music
  • Trying new foods

Timeline

Real Estate Agent/Office Assistant

Rusty Lavoy Group
10.2023 - 07.2024

Customer Service Associate

Aramark
02.2023 - 10.2023

Office Manager / Scheduling and Logistics Coordinator

JDK Construction Services
02.2022 - 01.2023

Real Estate Agent

RE/MAX Dream Properties
03.2017 - 02.2022

Office Manager

J's Tree Trimming and Removal
03.2012 - 02.2015

Real Estate License -

Online Courses

Some College Credits Obtained - Business Management

Schoolcraft College

High School Diploma -

Fowlerville High School
Mary SlowikBusiness Professional
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