Mary Smilack
Reston,,VA
Summary
Driven, organized, and people-oriented Human Resources Generalist with five-year history specializing in employee engagement and project execution in quickly-growing organization. Skilled in developing and implementing practical initiatives to meet HR needs and promote performance improvements in administrative, performance, learning, and onboarding areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Talent Development Coordinator
Innovative Defense Technologies
Arlington, VA
01.2023 - Current
- Configuring and now serving as technical POC for our custom Cornerstone LMS, including performance, learning, reporting, collaborating with vendor technical support, and providing internal customer service
- Leading improvements to Performance Coaching cycle and reviewing thousands of entries to pinpoint themes
- Creating strong rapport with external learning partners (LTI, LRN, LinkedIn Learning) to ensure value-add while tracking and reporting on training data and soliciting/compiling feedback from employees
- Spearheading the creation of a technically challenging solution to a gap in our LMS’s capabilities, including researching HTML and partnering with engineers to design the logical and intuitive addition to the platform
Talent Acquisition Specialist
Innovative Defense Technologies
Arlington, VA
09.2021 - 12.2022
- Performed full-cycle recruitment to hire 17 Associates while also screening/hiring co-ops and other candidates
- Independently researched and implemented a process to work through remote work-induced I-9 backlog
- Trained and mentored replacement TA Coordinators; taught new recruiters screening best practices
Talent Acquisition Coordinator & HR Administrator
Innovative Defense Technologies
Arlington, VA
09.2018 - 09.2021
- Coordinated recruitment operations, including scheduling orientations, interviews, and phone screens
- Conducted referral phone screens, did reference calls, and edited/uploaded new job descriptions
- Researched and implemented HR best practices including a file room overhaul, creating ~50 new jobs and their respective salary bands, and forming relationships with collegiate programs
Kohl's Department Stores
Assistant Store Manager
Haymarket, VA
06.2017 - 08.2018
- Directed day to day operations in a fast-paced environment with a focus on productivity and engagement
- Supervised up to 100 retail team members, interviewed candidates, and provided training/coaching to staff
- Interfaced directly with thousands of customers, consistently delivering high levels of customer service - resulted in winning an in-store competition for most “Highly Satisfied” surveys within a month
Manager in Training
Kohl's Department Stores
Woodbridge, VA
06.2017 - 09.2017
- Learned retail management, customer service, and hospitality best practices while managing 150 employees
- Gained experience in human resources management, customer service, and data extrapolation and reporting
Education
BBA - Marketing
James Madison University
Harrisonburg05-2017
Skills
- Employee Engagement and Retention
- Learning Management Systems
- Employee Relations
- Performance Coaching and Mentorship
- Comprehensive Communications
- Performance Management Systems
- Onboarding, Training, and Development
- Data Analytics and Reporting
Certification
- SHRM Certified Professional - Renewed December 2023
Timeline
Talent Development Coordinator
Innovative Defense Technologies
01.2023 - Current
Talent Acquisition Specialist
Innovative Defense Technologies
09.2021 - 12.2022
Talent Acquisition Coordinator & HR Administrator
Innovative Defense Technologies
09.2018 - 09.2021
Kohl's Department Stores
Assistant Store Manager
06.2017 - 08.2018
Manager in Training
Kohl's Department Stores
06.2017 - 09.2017
BBA - Marketing
James Madison University