Mary Smith

Seasoned Operations Manager and talented leader with over 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of operational trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building and operational improvements. Determined to monitor costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organizational success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders within the organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of positive outcomes.

• Front Office Manager. Power School Data Manger. Assistant for payroll and HR documents. Student and staff files compliance and updates. Staff card and keys regulations. Review and prepare HR files for new staff, auditing, compliance and changes. Assist with Financial dept for Invoicing, billing and audits. Inventory compliance for school needs. Monitor school security systems and compliance. Assist with form creations and community announcements through phone dialing communications. Access and Monitor controls for school safety access.
• Assist with facilitating Transportation schedules for school busing systems. Bus routing for drivers. Assist with set up of Maintenance of bus transportation for school safety for staff, drivers and students. Organize transportation updates and scheduling. Communications with drivers and school for change communication. Organize documents for compliance for transportation vehicles. Troubleshoot issues and concerns between community families and school.
• Assist with School Operational daily duties, set up for events, organization of equipment, displays and supplies. Purchase approved equipment, supplies, building construction supplies. Assist with organization of departments, building offices and site controls. Assist with building managements adjustments and repairs
• Assist with Kitchen/Cafeteria supplies, organization, food ordering, purchases. Assist with Menu prep for food service. Set up for Community and school events. Assist with service needs as needed. Shelf-life organization of products to be disposed and proper compliance.
• Report to Administrative Dept. for school safety and operational concerns. Assist with set up programs to enhance and improve the operation of RAM Academy. Fire, Building and Health Inspection Controls for compliance regulations. Assignment and completion of work-order repair requests. Organize school drills for compliance. Work with IT department as needed for information compliance.
• Vendor appointments for school operational needs. Equipment needs, pest controls, school equipment for service and maintenance.
• Assist school with medical evaluations for students and staff. Assist with Interview process of new and existing vendors. Computer experience in Word, Excel, and Publisher.
• Calculator, Telephone courtesy, Client Service Representative, Medical Billing – Workers Comp, Commercial, Medicare, Medicaid, BAT/Urine Drug Screening tech, Utilization Review, Medical Records, Authorizations
• Excellent Customer Service. Highly motivated, energetic, enthusiastic. Excellent organizational skills. Excellent community relations skills. Positive results oriented. Managerial skills and team player. Scheduling/Referral skill.