Mary Smith
Wasilla,AK
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Receptionist
Lighthouse Family Medicine
Wasilla, AK
07.2008 - 06.2009
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Receptionist
Monsters Docs.
Wasilla, AK
07.2007 - 07.2008
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
Colony High School
Palmer, AK05-2007
Skills
- Verbal and written communication
- Active Listening
- Problem-solving abilities
- Customer Relations
- Positive and professional
- Multitasking and prioritization
- Organization skills
Timeline
Receptionist
Lighthouse Family Medicine
07.2008 - 06.2009
Receptionist
Monsters Docs.
07.2007 - 07.2008
High School Diploma -
Colony High School