MARY SMITH
Madisonville,Tennessee
Summary
Detailed title clerk with 7 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in Dealertrack and Netchex software.
Knowledgeable with solid track record in managing title documentation efficiently. Proven ability to handle complex paperwork, ensuring accuracy and compliance with regulatory standards. Demonstrated expertise in data entry and customer service, contributing to seamless operations and client satisfaction.
Overview
13
13
years of professional experience
Work History
Title Clerk /Warranty Administrator
Harper Infiniti
12.2017 - Current
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Communicated with customers to resolve common title issues.
- Contacted TN Motor Vehicle Department to determine status of pending titles.
- Calculated and remitted state sales tax, service, and other charges.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Collected taxes and fees, submitted payments and issued receipts.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
- Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
- Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
Paralegal
The Law Offices of Ogle, Elrod & Baril PLLC
02.2012 - 11.2017
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Conducted detailed client intakes and entered information into company database.
- Prepared legal briefs, motions, and pleadings.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
Education
Associate of Applied Science -
Roane State Community College
Harriman, TN05-2017
High School Diploma -
Greenback High School
Greenback, TN 05-2008
Skills
- Title processing
- File management
- Accuracy and precision
- Notary public
- Deadline management
- Title research
- Document review
- Legal compliance
- Temporary tags
- Data entry
- Multitasking Abilities
- Teamwork and collaboration
- Time management
- Problem-solving abilities
Timeline
Title Clerk /Warranty Administrator
Harper Infiniti
12.2017 - Current
Paralegal
The Law Offices of Ogle, Elrod & Baril PLLC
02.2012 - 11.2017
Associate of Applied Science -
Roane State Community College
High School Diploma -
Greenback High School
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