Mary Smith
Thompson's Station,TN
Summary
Friendly, reliable, and hardworking with several years of experience in restaurants, hospitality, project management and nonprofit leadership. I love creating a positive environment where guests and teams feel valued and cared for. Known for bringing strong communication, teamwork, and attention to detail to every role. I value excellence in everything that I do.
Overview
12
12
years of professional experience
Work History
School Leader / Project Manager
Youth With A Mission (YWAM)
01.2018 - Current
- Fully led all aspects of international initiatives, including student programs, volunteer coordination, event planning, and hospitality services for large-scale community events.
- Directed cross-cultural teams of up to 70 staff and 200 students, providing mentorship, training, and personal development guidance.
- Conducted weekly one-on-one meetings to mentor the staff to support their growth, development, and personal leadership skills.
- Designed and delivered leadership training modules, workshops, and public presentations to equip and inspire students and volunteers.
- Managed budgets, logistics, and on-site problem solving, ensuring timely project delivery and alignment with organizational goals.
- Cultivated cross-cultural understanding and collaboration through residence and engagement in multiple countries.
Server (Seasonal Position)
Ludlow and Prime
11.2025 - 01.2026
- Oversaw cleanliness and organization of dining area to elevate guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while addressing customer needs promptly.
- Executed seasonal serving responsibilities in a fast-paced dining environment.
- Delivered exceptional service in fine dining establishments, ensuring guest satisfaction and loyalty.
- Resolved customer complaints swiftly, maintaining positive dining atmosphere.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Operated Toast POS system to streamline transaction processes.
Assistant Wedding Coordinator
Self Employed
09.2025 - Current
- Coordinated vendor communications to ensure timely delivery of services and supplies for weddings.
- Assisted in developing detailed timelines and schedules for client events, enhancing overall event flow.
- Supported the execution of wedding day logistics, ensuring seamless transitions between ceremony and reception.
- Managed tasks and priorities in high-stress situations, maintaining focus and productivity under pressure.
Nanny
Self Employed
01.2016 - Current
- Delivered reliable childcare services, ensuring smooth daily routines and household management.
- Built lasting trust with parents through consistency, care, and clear communication.
- Implemented daily routines ensuring consistency in care and discipline.
- Designed engaging educational activities to promote cognitive development and creativity.
- Assisted in organizing daily household tasks and coordinating children's schedules.
Barista& Event Planner
Bay Harbor Inn
04.2021 - 09.2021
- Crafted and served high-quality espresso beverages to hotel guests.
- Oversaw event preparations and responded to guest needs, fostering a welcoming atmosphere.
- Kept the café and lobby warm, professional, and inviting.
- Prepared and served various coffee beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Managed cash register transactions accurately and efficiently.
- Crafted and served cocktails and high tea to enhance guest experience.
Stylist Sales Associate
Lizard Thicket
01.2021 - 01.2022
- Assisted customers with styling and purchases.
- Helped create merchandise displays and maintained store presentation.
- Focused on friendly service and helping each guest feel confident and valued.
- Provided personalized styling advice to enhance customer experience and drive sales.
- Trained new associates on sales techniques and operational procedures for improved efficiency.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Waitress/Restaurant Hostess
Wild Wing Cafe
01.2014 - 05.2016
- Greeted guests and made sure the dining room ran smoothly.
- Took orders, ran food, and maintained friendly communication with the kitchen and staff.
- Stayed upbeat and calm during busy shifts and closing hours.
- Assisted in training new staff on service protocols and customer engagement techniques.
- Used POS system
Education
High School -
Independence High School
Thompson's Station, TN05.2016
University of Tennessee at Chattanooga - undefined
University of Tennessee at Chattanooga
Chattanooga, TN01.2018
Skills
- Project organization and execution
- Strong people and communication skills
- Teamwork and relationship building
- Exceptional customer service and guest experience
- Friendly and outgoing
- Attention to detail
- Calm under pressure
- Initiative and reliable
- Multitaking
- Team player
Timeline
Server (Seasonal Position)
Ludlow and Prime
11.2025 - 01.2026
Assistant Wedding Coordinator
Self Employed
09.2025 - Current
Barista& Event Planner
Bay Harbor Inn
04.2021 - 09.2021
Stylist Sales Associate
Lizard Thicket
01.2021 - 01.2022
School Leader / Project Manager
Youth With A Mission (YWAM)
01.2018 - Current
Nanny
Self Employed
01.2016 - Current
Waitress/Restaurant Hostess
Wild Wing Cafe
01.2014 - 05.2016
University of Tennessee at Chattanooga - undefined
University of Tennessee at Chattanooga
High School -
Independence High School