There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
16
years of professional experience
Work History
SentinelOne
Business Development Analyst
06.2022 - 06.2023
Job overview
Served as a key member of the Business team in helping driver over all AWS GTM strategy. Understanding the AWS market segments, customer base, and industry.
Set strategic business development plan for targeted markets with AWS teams and ensured it was in line with the SentinelOne strategic direction.
Executed the strategic business development plan while working with key internal stakeholders (e.g. sales teams, marketing, etc.)
Fill the business development pipeline by engaging with prospects, partners, and key customers.
Work closely with the sales team base to ensure they are successfully connecting with AWS teams, making sure they have the right resources required.
Understood and exploited the use of Salesforce.
Prepared and gave business reviews to the senior management team regarding progress and roadblocks to closing new customers.
Centene Corporation
Programs Coordinator II
01.2019 - 01.2022
Job overview
Case Management Support Specialist worked as an integral part of the case management team to serve as a resource to members.
Responsible for overseeing day to day operations, managing resources, tracking process, and facilitating communication among team members and external partners.
Identify community resources and ensure members are supported through out various aspects of the program.
Ensure compliance with applicable state and federal regulations and guidelines in day- to-day activities, including maintaining HIPAA standards and confidentiality of protected health information.
Identify potential risks and challenges that may inpact the program's success. Collaborate with the team to develop risk mitigation strategies and contingency plans.
Assist members with non-clinical needs for transitions and different phases of care.
Coordinate and allocate resources, including personnel, budget, equipment, and materials, required for the program's success execution.
Assist care management to meet quality measures as outlined by government regulations
Maintain a high standard of quality in program deliverables, ensuring they align with the organization's mission and objectives.
PacificSource Health Plans
Commercial/Medicare/Medicaid Billing Specialist
07.2017 - 09.2018
Job overview
Coordination of Benefits (COB) Commercial/Medicare/Medicaid
Verify and validate the patient's insurance coverage by obtaining and reviewing insurance information from primary and secondary insurance carriers.
Maintain strict confidentiality regarding patient health information and sensitive data.
Accurately enter claim information into insurance company;s claims processing system, maintaining detailed records of each claim and it's status.
Communicate with healthcare providers, insurance agents, and policyholders to gather necessary information, resolve discrepancies, and clarify claim-related queries.
Document calls in a clear and consistent manner in computer system.
Generate regular reports on claims processing metrics, such as approval rates, rejection rates, and claim turnaround times, to monitor performance and identify areas for improvement.
Provide support and assistance to patients, healthcare providers, and insurance companies regarding COB/insurance inquiries and concerns.
Conduct training sessions for internal staff and healthcare providers on COB guidelines and best practices to improve overall awareness and accuracy.
Activity participate in department team meetings.
Absolute Wellness Center
Licensed Chiropractic Assistant
10.2015 - 07.2017
Job overview
Assist chiropractors in delivering patient care, including preparing treatment rooms, obtaining patient histories, and explaining treatment procedures.
Operate therapeutic modalities, such as electrical stimulation, ultrasound, heat/cold therapy, and traction, as directed by the chiropractor.
Prepare patients for chiropractic adjustments and assist the chiropractor during treatments.
Instruct and guide patients through prescribed rehabilitative exercises and stretches.
Perform routine physical assessments, including range of motion tests, and orthopedic evaluations, to gather relevant patient data.
Monitor and record patients' vital signs, such as blood pressure and hate rate, as necessary.
Educate patient on proper posture, ergonomics, and lifestyle modifications to support their treatment plans and improve overall health.
Maintain accurate and up-to-date patient records, documenting treatment progress and any other relevant information.
Symantec
Inside Territory Account Representative
07.2014 - 11.2014
Job overview
Drive new Backup Exec & Netback sales in Minnesota & South Dakota
Sales-focused roles responsible for managing and growing the customer base within a designated territory. Engaged with existing clients and seeks out new business opportunities to drive revenue and meet sales targets.
Manage and nurture existing accounts within the assigned territory. Establish and maintain strong relationship and key decision makers and stakeholders.
Deliver compelling sales presentations and product demonstrations to potential customers, showcasing the benefits and value of the organizations offerings.
Maintain an organized and up-to-date sales pipeline, tracking leads, opportunities and sales activities using CRM software.
Meet or exceed sales targets and revenue goals set by the sales manager or the organization.
Stay informed about industry trends, market conditions, and competitors'
Collaborate with customer support and technical teams to address customer inquiries, resolve issues and ensure a positive customer experience.
Symantec
Cyber Security Specialist
09.2013 - 07.2014
Job overview
Technical knowledge with sales expertise to promote and sell complex technical products, solutions and services to businesses and clients.
Developed a deep understanding of the tech features, capabilities, and applications of the products and services offered by Symantec.
Engaged with prospective clients to conduct needs assessments and understand their specific technical requirements and challenges.
Delivered compelling sales presentations, demonstrations, and technical proposals that highlight the benefits and value of the company's technical offerings to potential customers.
Built and maintain strong relationships with customers, addressing their technical concerns, and offering ongoing support to foster customer loyalty.
Track and manage sales opportunities through the sales pipeline, updating and maintaining accurate records in the customer relationship management (CRM) system.
Provide post sale support and assistance, ensuring successful product implementation and customer satisfaction.
Conduct techinical training and sessions for customers, sales teams, and partners to engage product knowledge and sales capabilities.
PacificSource
Health Service Representative III
11.2007 - 09.2013
Job overview
Responsible for protecting Personal Health Information (PHI), maintaining compliance, and privacy policies.
Review and analyze incoming forms of communication from hospitals, provider offices, and members via phone or fax.
Research and analyze incoming phone calls on eligibility, benefits, and pre-authorization inquiries
Provide support to medical staff; obtaining information for case management, pre-certification, appeals, or other medical management functions.
Initiate pre-authorization process.
Analyze information and prepare authorization.
Capable of handling multiple tasks and inquiries simultaneously in a fast-paced healthcare environment.
Accurately enter information into the system, prepare pre-authorization notices and determination notices.
Initiate the referral process for members; verify documentation, complete referral with accuracy and in a timely manner.
Familiarity with healthcare terminology, insurance processes and medical office procedures.
Provide administrative and analytic support for the Health Services Department.
Manage right-fax (50-150+/day), answer calls from the phone queue (50+/day), faxes (15+/ day).
Collaborate with other healthcare professionals and staff to ensure coordinated patient care.
Education
Southwestern Oregon Community College
Coos Bay, OR
Associate of Applied Science from Medical Assisting
06.2006
Skills
Strategic Account Development
Physician Recruiting
CSM Tracking
Business Management and Development
Professional Relationships
Lead Management
Lead Generation
Product Knowledge
Project Management
Customer Relationship Management
Lead Qualification
Affiliations
I am a motivated individual who has the ability to fulfill multiple tasks at a time. A positiveattitude and effective communication skills are an essential part of who I am.Team success and personal growth, is always the goal at hand. I resolve problems effectivelywith little or no supervision and I enjoy a challenging work environment. I am ready to learn,grow and contribute in every situation.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Analyst
SentinelOne
06.2022 - 06.2023
Programs Coordinator II
Centene Corporation
01.2019 - 01.2022
Commercial/Medicare/Medicaid Billing Specialist
PacificSource Health Plans
07.2017 - 09.2018
Licensed Chiropractic Assistant
Absolute Wellness Center
10.2015 - 07.2017
Inside Territory Account Representative
Symantec
07.2014 - 11.2014
Cyber Security Specialist
Symantec
09.2013 - 07.2014
Health Service Representative III
PacificSource
11.2007 - 09.2013
Southwestern Oregon Community College
Associate of Applied Science from Medical Assisting
Business Development Analyst at Cognizant Technologies Solutions India Pvt. Ltd.Business Development Analyst at Cognizant Technologies Solutions India Pvt. Ltd.