Summary
Overview
Work History
Education
Skills
Timeline
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Mary Stomboli

Vero Beach,FL

Summary

Experienced Practice Manager with 12 years of experience in administration and managing a busy managed care Internal Medicine practice for 6 providers. Specializing in 55 and older population, I am efficient in Case Management, Care Coordination, Medication Management, and patient education. Proficient with EMR, patient scheduling, managing staffing and provider schedules, triaging patients, administering medications and keeping up to date with the policies and procedures of the office.

I am a hard worker and a team player. I am very passionate about working with patients and would be an asset to your company.

Overview

30
30
years of professional experience

Work History

Practice Manager

Compassionate Medical Centers
12.2012 - Current
  • Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
  • Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
  • Developed strong relationships with patients, ensuring high level of care and satisfaction throughout their experience.
  • Supervised team of 17 office personnel.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
  • Ordered all office supplies and kept check on inventory levels.
  • Provided supervision and management to team of support personnel.
  • Addressed and remedied all patient or team member issues.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Triaged patient calls, roomed patients, vital signs, injections, EKG's started IV's, sent prescriptions to the pharmacy, assisted providers.

Certified Registered Medical Assistant

Yale University Health Plan
08.1996 - 06.2012
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted 14 physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Certified Registered Medical Assistant

Connecticut Gastroenterology Consultants
03.1994 - 06.2012
  • Enhanced patient care by efficiently managing medical records and scheduling appointments.
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Provided valuable assistance during medical examinations, ensuring proper equipment setup and sterilization procedures were followed.
  • Provided critical support during emergency situations by remaining calm and following established protocols for patient stabilization or appropriate medical intervention.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted 16 physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.

Education

Associate of Science - Medical Assisting Nursing

Branford Hall Career Institute
Branford, CT
06.1996

Bachelor of Science - Psychology

Southern Connecticut State University
New Haven, CT
05.1993

Skills

  • Workflow Management
  • Electronic Health Records
  • Referral management
  • Team Player
  • Workflow Planning
  • Staff Management
  • Supplies Ordering
  • Practice Management
  • Decision-Making
  • Medical clinical procedures

Timeline

Practice Manager

Compassionate Medical Centers
12.2012 - Current

Certified Registered Medical Assistant

Yale University Health Plan
08.1996 - 06.2012

Certified Registered Medical Assistant

Connecticut Gastroenterology Consultants
03.1994 - 06.2012

Associate of Science - Medical Assisting Nursing

Branford Hall Career Institute

Bachelor of Science - Psychology

Southern Connecticut State University

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Mary Stomboli