Mary S. Waters
Bourne,ME
Summary
To obtain a position of Full time rehab manager PTA
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
Work History
Program Manager Physical Therapist Assistant
Synchrony Rehab
2024 - Current
- Duties and Responsibilities:
- 1. Coordinates the development of team members through structured activities, orientations and in-services.
- 2. All patient and staff scheduling
- 3. Supports and demonstrates a professional image/attitude when dealing with patients, clients, co-workers and others.
- 4. Protects patient confidentiality at all times and facilitates effective communication with all patients.
- 5. Contributes to client relations and marketing activities.
- 6. Monitors team members licenses/certifications and memberships in applicable professional organizations.
- 7. Participates in pre-admission screenings as requested and completes per company policies and procedures.
- 8 follows policies and procedures, professional practices and ethical standards.
- 9. Identifies and implements clinical program development needs and effective schedules patient coverage.
- 10. Assess appropriate therapeutic interventions and evaluate patient response to treatment(s).
- 11. Coordinate treatment activity between disciplines and team members.
- 12. Contribute to the development of improved efficiency and productivity of unit clinical/administrative functions anPromoteliObtainte plans for effectively achieving unit goals.
- 13. obtain all insurance verifications and authorizations
- 14. Measures the success of training solutions through formal feedback and results.
- 15. Assists with recruitment and student programs.
- 16. Assists with all ADR and Denial Management.
- 17. Recruits, screens, selects, hires, trains, coaches, counsels and develops a team of qualified and highly motiIndividuals.i>individuals.
- 18. Conserves resources by controlling cost, adhering to budgets and using prudent judgment related to expense inByrred
- by the Company.
- 19. Periodic travelByncluding overnight stay as necessary.
- 20. Meets Expectations of Excellence for position.
- 21. Supports campuses, departmental goals, and the overall objectives of the Company.
- 22. Complies with all laws, regulations and standards of ethical conduct.
- 23. Responsible for uncompromising levels of cleanliness and safety.
- 24. Leads by Example (LBE), upholds and promotes the culture, mission and values of the Company.
- 25. Performs all job duties with a friendly positive and team- oriented approach.
- 26. Maintains professional/technical competencies and proficiencies for job responsibilities.
- 27. Complies with all Company policies, procedures, rules and standards.
Program Manager
Synchrony
09.2017 - Current
- Directly supervised program staff and acting liaison to the Nursing Department
- Assists with development and oversight of Restorative Nursing Programs
- Supervision of all rehab short and long term care
- Directly responsible for PPS, Med B authorizations and payor source coverage
- Direct and assess the scheduling of patients/residents for therapy services
- Ensured that the highest standard of rehabilitation services is provided and maintained by the rehab department.
- Interview, hire and supervise Rehabilitation Services personnel and consultants providing service within facility.
- Assumes responsibility for daily staffing and utilization with input from treating therapists, consideration of clinical requirements, and recommendations
- Ensures that the clinical management of the rehab department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen.
- Building a department budget, monitoring revenue and expense reporting.
- Assumes responsibility for ensuring departmental compliance with all regulatory and practice act requirements.
- Performs other related duties as required.
- Provide physical therapy treatments with patients to facilitate increased independence and functioning, under the supervision of a Licensed Physical Therapist
- Implement individualized treatment plan as established by the primary Physical Therapist
- Provide individualized physical therapy treatments including therapeutic exercise, aerobic capacity conditioning, balance coordination, agility training, body mechanics, postural stabilization, flexibility exercises, gait and locomotion training, neuromotor development training, relaxation, strength, power, and endurance training; functional training; manual therapy; airway clearance techniques; integumentary repair and protection; use of electrotherapeutic, physical agent and mechanical modalities.
Physical Therapist Assistant
Genesis Rehab
10.2012 - 09.2014
- Provide physical therapy treatments with patients to facilitate increased independence and functioning, under the supervision of a Licensed Physical Therapist
- Implement individualized treatment plan as established by the primary Physical Therapist
- Provide individualized physical therapy treatments including therapeutic exercise, aerobic capacity conditioning, balance coordination, agility training, body mechanics, postural stabilization, flexibility exercises, gait and locomotion training, neuromotor development training, relaxation, strength, power, and endurance training; functional training; manual therapy; airway clearance techniques; integumentary repair and protection; use of electrotherapeutic, physical agent and mechanical modalities.
- Instructs patients, families and other caregivers in the skills and techniques of the physical therapy treatment program under the supervision of the Physical Therapist.
- Attends and contributes to patient care, staffing conferences and other required meetings as a representative of physical therapy, under the direction of the physical therapist.
- Maintains appropriate and timely documentation for all patients treated.
- Patient Service First: Ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere.
Rehab Program Manager
Genesis Rehab
05.2000 - 10.2012
- Ensured that the highest standard of rehabilitation services is provided and maintained by the rehab department.
- Interview, hire and supervise Genesis Rehabilitation Services personnel and consultants providing service within facility.
- Assumes responsibility for daily staffing and utilization with input from treating therapists, consideration of clinical requirements, and recommendations from the Clinical Specialist.
- Ensures that the clinical management of the rehab department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen.
- Building a department budget, monitoring revenue and expense reporting.
- Use the latest assessment tools, clinical interventions and treatments with short-term rehabilitation and long-term inpatient populations
- Educate patients diagnosed with a variety of illnesses to better understand and manage their conditions
- Use discharge planning skills to promote independence, maximize function and return patients to their homes
- Assumes responsibility for insuring departmental compliance with all regulatory and practice act requirements.
- Performs other related duties as required.
Team Leader /Physical Therapist Assistant
Aegis Therapies
1998 - 2000
- Led team in implementing patient care plans and ensuring quality standards.
- Coordinated training programs to enhance staff skills and compliance with best practices.
- Streamlined communication between multidisciplinary teams to improve patient outcomes.
- Monitored performance metrics to identify areas for process improvement and efficiency gains.
- Assumes responsibility for insuring departmental compliance with all regulatory and practice act requirements.
- Assumes responsibility for daily staffing and utilization with input from treating therapist, consideration of clinical requirements, and recommendations from the Clinical Specialist
Physical Therapist Assistant
Aegis Therapies
06.1993 - 05.1998
- Implemented direct physical therapy services under the guidelines of MA licensure
- Communicated with families and other healthcare team members
- Maintained documentation of services in there medical records
- Maintained productivity standards
- Experience with varying diagnoses including orthopedic, cardiac, dementia, pulmonary, CVA and general medical patients.
- As a team leader monitored PPS tracks and staffing.
Education
Associate of Science - Physical Therapist Assistant
Newbury College
Brookline, Massachusetts05.1993
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Flexible and adaptable
- Attention to detail
- Scheduling and planning
Qualifications
- Graduate of Newbury College, Licensed Physical Therapist assistant
- 25 years’ experience as a Rehab program manager
- Thorough knowledge of Medicare PPS and third party billing
Timeline
Program Manager
Synchrony
09.2017 - Current
Physical Therapist Assistant
Genesis Rehab
10.2012 - 09.2014
Rehab Program Manager
Genesis Rehab
05.2000 - 10.2012
Physical Therapist Assistant
Aegis Therapies
06.1993 - 05.1998
Program Manager Physical Therapist Assistant
Synchrony Rehab
2024 - Current
Team Leader /Physical Therapist Assistant
Aegis Therapies
1998 - 2000
Associate of Science - Physical Therapist Assistant
Newbury College