Mary Tate
Goodview,VA
Summary
Outgoing Dental Lead Coordinator , Dental Assistant with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Proficient Lead Coordinator adept at managing projects with an efficient, hardworking approach. Knowledgeable about documentation, reporting and planning. Eager to take on new professional challenges by leveraging extensive expertise and years of experience.
Overview
35
35
years of professional experience
Work History
Dental Assistant
Hidden Valley Dentistry
05.2022 - 02.2024
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Worked effectively in fast-paced environments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisting in dental implant procedures, healing cuff , imp copying, impressions , crown delivery ,etc
Dental Lead Coordinator
Bradley Free Clinic
02.2009 - 02.2022
- Managed scheduling for Dental staff, monitoring resource allocation to provide optimal coverage and service
- Assisted with administrative tasks , including filing , and answering phones and scheduling
- Managed a team of Dental students from VCU and Virginia Tech including training and task delegation and also for the Volunteers
- Created dental x-rays using traditional and digital methods to help dentist detect tooth decay , cavities and other issues needed to be treated
- Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy
- Built loyal patient following and retained returned patients by providing empathetic and caring service
- Created bitewing , panoramic and periapical x-ray images for the dentist to review
- Laid out dental Instruments and equipment before procedures
- Prepares patients for dental treatment by welcoming , comforting , seating , and draping patients
- Provides information to patients and to employees by answering questions and requests
- Provides instrumentation by sterilizing and delivering instruments to the treatment area , positioning instruments for dentist access , suctioning , passing instruments
- Provides diagnostic information by exposing and developing radiographic studies , pouring , trimming , and polishing study casts
- Educates patients by giving oral hygiene , plaque control and post-op instructions
- Documents dental care services by charting in patient records work that needs to be done and previous work and doing treatment plans for the patients
- Maintains patients confidence and protects operations by keeping information confidential
- Maintains ordering of the dental supply's and the inventory
- Conserves dental resources by using equipment and supplies as needed to accomplish job results
- Gathered and organized materials to support operations.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Coached employees through day-to-day work and complex problems.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents and doing dental referrals to outside providers
- Led comprehensive staff member training covering key topics.
- Assisted with oral surgeries and emergency situations
- Coordinated providers for the dental clinics and for the evening clinics
Dental Assistant
Dr. Doug Ross DDS
05.2007 - 09.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient X-rays and images for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment,
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Used Eagle soft to document and maintain patient information and health background.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Dental Assistant
Dr. Robert Wallace DDS
01.1989 - 09.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Staged tray for procedures by arranging dental instruments and equipment.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Used Eagle software to document and maintain patient information and health background.
Education
Dental Radiation Certification
Wytheville Community College
Wytheville, VA06.2007
High School Diploma -
William Byrd High School
Vinton, VA06.1987
Skills
- Decision Making
- Quality Assurance
- Schedule Coordination
- Complex Problem Solving
- Coaching and Mentoring
- Staff Development and Training
- Team Building
- Goal Setting
- Honesty and Integrity
- Adaptable and Resilient
- Attention to Detail
- Friendly and Relatable
- OSHA Regulations Knowledge
- Supply Ordering
- Oral Surgery
- Certified in CPR/AED
- Impression Taking Skills
- Oral Surgery Assistance
- HIPAA Compliance Understanding
Timeline
Dental Assistant
Hidden Valley Dentistry
05.2022 - 02.2024
Dental Lead Coordinator
Bradley Free Clinic
02.2009 - 02.2022
Dental Assistant
Dr. Doug Ross DDS
05.2007 - 09.2019
Dental Assistant
Dr. Robert Wallace DDS
01.1989 - 09.2006
Dental Radiation Certification
Wytheville Community College
High School Diploma -
William Byrd High School