Mary Taylor
Sumter,SC
Summary
Seasoned NCO with a proven track record in leading reporting operations within high-stakes environments. Skilled in supervising and training teams to generate accurate and timely reports critical to mission success. Proficient in quality control, data analysis, and coordination with internal and external stakeholders. Adept at ensuring compliance with reporting standards and regulations while optimizing reporting processes for efficiency. Ready to leverage leadership and communication strengths to drive excellence.
Overview
7
7
years of professional experience
Work History
Senior Command Post Controller
USAF
01.2020 - Current
- Evaluated emergency preparedness plans regularly, making necessary adjustments based on current threat assessments.
- Established robust lines of communication with various 26 agencies to facilitate smooth flow of information during time-sensitive missions.
- NCOIC provides training and guidance to 20 subordinate personnel on report preparation procedures, data collection methods, and reporting requirements.
- NCOIC of Reports oversees team of 20 personnel responsible for generating, processing, and disseminating various reports within Command Post.
- NCOIC communicates with higher headquarters, 24 adjacent units, and support agencies as necessary to exchange information and coordinate reporting activities.
Waitress Trainer
Applebee's Grill + Bar
01.2017 - 05.2019
- Developed strong communication skills by effectively conveying information between 30 kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction by 30% through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among 30 staff members through collaboration efforts and fostering positive work atmosphere.
Education
Bachelor of Business - Business Administration And Management
Ashford University
San Diego, CA07.2026
High School Diploma -
J M Hanks High School
El Paso, TX06.2019
Skills
- Staff Management
- Stress Tolerance
- Task Delegation
- Crisis Management
- Personnel Supervision
- Remote Support
- Incident Response
- Video Surveillance
- System Administration
- Database Administration
- Adaptive thinking
Timeline
Senior Command Post Controller
USAF
01.2020 - Current
Waitress Trainer
Applebee's Grill + Bar
01.2017 - 05.2019
Bachelor of Business - Business Administration And Management
Ashford University
High School Diploma -
J M Hanks High School