Mary Taylor
Terrebonne,OR
Overview
34
34
years of professional experience
Work History
Operations Administrator
Fed Ex Ground
Bend, OR
04.2024 - Current
- Inspected packages for damages or defects and recorded any issues found.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Provided support to management during decision-making processes related to operations.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Package Handler
Fed Ex Ground
Bend, OR
10.2023 - 04.2024
- Participated in regular safety meetings and training sessions.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
Delivery Driver
Tumalo Express/Southsiders Express
Bend, OR
09.2021 - 10.2023
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Handled merchandise in accordance with product handling standards.
Package Handler
Fex Ex Ground
Bend, OR
02.2021 - 09.2021
- Inspected packages for damages or defects and recorded any issues found.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Checked all outgoing shipments to ensure accuracy of contents.
- Utilized handheld devices to track and update package status in real-time.
Shift Manager
Tumalo Country Store
Bend, OR
03.2016 - 03.2021
- Ensured compliance with food safety regulations and quality standards.
- Resolved conflicts between employees or customers in a professional manner.
- Monitored store operations to ensure compliance with company policies and procedures.
- Trained new employees on company policies, procedures, and job responsibilities.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Documented receipts, employee hours and inventory movement.
- Reinforced rules to promote superior employee performance.
- Conferred with management and subordinates to resolve problems or complaints.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Bar Manger/Bartender
Beasleys
Redmond, OR
03.2006 - 09.2009
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Completed regular bar inventories and daily requisition sheets.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
Office Manager/Head Bookkeeper
Bobby McGee's
Citrus Heights, CA
02.1990 - 07.1998
- Maintained filing system for records, correspondence and other documents.
- Provided training to new hires on office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Assisted in recruiting, onboarding and training new employees.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained confidential records relating to personnel matters.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Used judgment and initiative in handling confidential matters and requests.
Education
High School Diploma -
Earl Wooster High School
Reno, NV06-1986
Skills
- Freight Handling
- Material storage
- Truck loading
- Forklift Operation
- Financial Management
- Staff Development
- Workforce Management
- Performance Management
- Policy Implementation
- Complex Problem-Solving
Timeline
Operations Administrator
Fed Ex Ground
04.2024 - Current
Package Handler
Fed Ex Ground
10.2023 - 04.2024
Delivery Driver
Tumalo Express/Southsiders Express
09.2021 - 10.2023
Package Handler
Fex Ex Ground
02.2021 - 09.2021
Shift Manager
Tumalo Country Store
03.2016 - 03.2021
Bar Manger/Bartender
Beasleys
03.2006 - 09.2009
Office Manager/Head Bookkeeper
Bobby McGee's
02.1990 - 07.1998
High School Diploma -
Earl Wooster High School