Mary Taylor
Crown Point,NY
Summary
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Service-oriented individual with several years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of physical stamina and consistent adherence to established processes and procedures.
Overview
12
12
years of professional experience
Work History
Rural Mail Carrier
Crown Point Post Office
Crown Point, NY
03.2021 - 08.2021
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Operated vehicle in accordance with applicable laws and regulations.
- Adhered to all USPS policies and procedures related to delivering mail.
- Provided excellent customer service while interacting with customers on route.
- Ensured proper handling of fragile packages requiring special care.
- Verified accuracy of addresses before delivering mail or parcels.
- Maintained accurate records of daily deliveries.
- Reported any safety or security incidents encountered during the course of duty.
- Responded promptly to emergency situations when called upon.
- Collected payments for COD items, postage due, and other fees as required.
- Obtained signatures for registered, certified, and insured mail.
- Sorted mail, arranging in delivery sequence for distribution.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Scanned labels on letters or parcels to confirm receipt.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Special Education Student Aide
Children’s Development Network
Ticonderoga , NY
11.2019 - 08.2020
- Assisted with implementation of Individual Education Plans and behavior management plans.
- Communicated regularly with parents and guardians regarding student progress, concerns, and successes, both verbally and through written reports.
- Maintained accurate records of attendance, grades, and behaviors, ensuring compliance with state regulations governing the provision of services to special education students.
- Encouraged positive social interactions among special education students during recess and lunchtime.
- Established relationships of trust with the children under my supervision while maintaining professional boundaries at all times.
- Provided one-on-one instruction for special education students in an inclusive classroom setting.
- Participated in team meetings to discuss strategies for meeting student needs and determining appropriate interventions when necessary.
- Provided support services such as assistance with personal care tasks as required by some individuals' IEPs.
- Assisted with transitions between classes, providing direction when needed to ensure that all special education students arrived at their destination safely.
Resident Care Coordinator
Montcalm Manor
Ticonderoga, NY
11.2009 - 05.2013
- Provided support and guidance to residents in daily living activities.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
- Educated family members about their loved one's condition and treatment plan.
- Encouraged socialization among residents through various recreational activities.
- Collaborated with interdisciplinary team members to coordinate care services.
- Served as a liaison between families and guardians and healthcare providers.
- Assisted physicians with treatments orders when necessary.
- Created an environment that was conducive to physical, mental, emotional, spiritual growth of each resident.
- Facilitated staff meetings to discuss resident's progress and any concerns that may arise.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Monitored residents' medical records and documented changes in condition or behavior.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Managed medication administration program for residents according to physician orders.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
Education
Associate of Applied Science - Physical Education
Herkimer County Community College
Herkimer, NY05-2008
Skills
- Postal regulations
- Delivery procedures
- Prioritization
- Safe Driving
- Analytical Thinking
- Problem-Solving
- Service Sales
- Interpersonal Skills
- Adaptability
- Team Collaboration
- Written Communication
- Professionalism
- Interpersonal Communication
- Excellent Communication
- Task Prioritization
- Organizational Skills
Timeline
Rural Mail Carrier
Crown Point Post Office
03.2021 - 08.2021
Special Education Student Aide
Children’s Development Network
11.2019 - 08.2020
Resident Care Coordinator
Montcalm Manor
11.2009 - 05.2013
Associate of Applied Science - Physical Education
Herkimer County Community College
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