Mary Taylor
Summary
Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable retail experience.
Overview
24
24
years of professional experience
Work History
Assistant Retail Store Manager
Comcast
3517 Zafarano Dr Ste 4, Santa Fe NM 87507
01.2014 - Current
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Successful in managing team of employees in Santa Fe retail store.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Audited store operations and records under management direction and resolved discrepancies.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Assisted store manager in meeting standards for customer service and quality.
Operations Consultant
Comcast
2534 Camino Entrada, Santa Fe NM 87507
09.2001 - 01.2014
- Developed project plans for successful implementation of new initiatives and technologies.
- Identified opportunities for growth within existing customers driving revenue increases through targeted sales initiatives.
- Focus on monthly sales performance achieving metric goals.
Education
Associate of Applied Science - Computer Science And Programming
Oklahoma City Community College
Oklahoma City, OK12.2020
Skills
- Performance Evaluation
- Sales Strategy Development
- Store Operations Management
- Customer Service Excellence
Timeline
Assistant Retail Store Manager
Comcast
01.2014 - Current
Operations Consultant
Comcast
09.2001 - 01.2014
Associate of Applied Science - Computer Science And Programming
Oklahoma City Community College