Summary
Overview
Work History
Education
Skills
Timeline
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Mary Taylor

Summary

Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable retail experience.

Overview

24
24
years of professional experience

Work History

Assistant Retail Store Manager

Comcast
01.2014 - Current


  • Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Successful in managing team of employees in Santa Fe retail store.
  • Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
  • Audited store operations and records under management direction and resolved discrepancies.
  • Tracked daily cash handling, reconciled sales and prepared bank deposits.
  • Assisted store manager in meeting standards for customer service and quality.

Operations Consultant

Comcast
09.2001 - 01.2014


  • Developed project plans for successful implementation of new initiatives and technologies.
  • Identified opportunities for growth within existing customers driving revenue increases through targeted sales initiatives.
  • Focus on monthly sales performance achieving metric goals.

Education

Associate of Applied Science - Computer Science And Programming

Oklahoma City Community College
Oklahoma City, OK
12.2020

Skills

  • Performance Evaluation
  • Sales Strategy Development
  • Store Operations Management
  • Customer Service Excellence

Timeline

Assistant Retail Store Manager

Comcast
01.2014 - Current

Operations Consultant

Comcast
09.2001 - 01.2014

Associate of Applied Science - Computer Science And Programming

Oklahoma City Community College

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Mary Taylor