Mary Thomas-Leff
Auburn,GA
Summary
Highly skilled and detail-oriented professional with over 12 years of experience in healthcare settings, specializing in patient data management, insurance claims, prior authorizations, and electronic health record (EHR) software, such as, Epic and Meditech. Proven ability to handle large amounts of information with precision and maintain compliance with regulatory standards.
Overview
12
12
years of professional experience
Work History
Lead Pharmacy Technician
Piedmont Eastside Medical Center
03.2015 - 12.2022
- Accessed and entered patient records into the Epic system, ensuring data accuracy and patient confidentiality in compliance with HIPAA regulations.
- Managed Pyxis machine operations, troubleshooting and ensuring medications were accurately stocked and accessible to healthcare professionals.
- Prepared and compounded sterile IV medications, maintaining a high level of accuracy and adherence to safety and protocol in a sterile environment.
- Restocked medications and updated the hospital's pharmacy software system to reflect changes in inventory, ensuring seamless medication distribution.
- Verified medication orders, processed patient data, and ensured proper handling of medications, contributing to the overall safety and quality of care in the hospital.
- Ensured proper documentation of medication usage, reducing potential errors in medication administration and facilitating smooth workflows.
Crisis Intervention Specialist
Avita Community Partners
03.2013 - 12.2015
- Member of on-call emergency response team for crisis intervention within facility.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Conducted comprehensive assessments of clients to develop individualized treatment plans.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Implemented evidence-based interventions for substance abuse treatment.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Assisted in development and implementation of relapse prevention strategies.
- Devised and enhanced treatment strategies to promote continued progress.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
- Developed and implemented treatment plans and modified according to presentation.
- Maintained client records to document assessment, treatment plans and progress.
Lead Pharmacy Technician
CVS Pharmacy
09.2010 - 03.2015
- Managed patient data through the EMR system, adding and updating new patient profiles and medication records with precision.
- Refilled prescriptions and processed medication orders in a timely manner, ensuring customer needs were met efficiently.
- Added and updated medications to patient profiles, ensuring that all information was accurate and up-to-date.
- Organized and restocked medications, maintaining a well-documented inventory system and preventing stock shortages.
- Collaborated with insurance companies to verify medication coverage and process prior authorizations for customers, streamlining workflow and improving patient satisfaction.
- Kept records of medication deliveries, managing inventory and ensuring compliance with state and federal regulations.
- Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports.
Education
Bachelor of Science - Psychology
University of North Georgia
Dahlonega, GA05.2015
Skills
- Medical & Pharmaceutical Knowledge
- Pharmacy and customer records management
- Software Proficiency
- Bookkeeping
- Microsoft office
- Coaching and mentoring
- Multitasking and organization
- Staff development and training
- Data retrieval systems
- EPIC
- Meditech
- Attention to Detail
- Technical Troubleshooting
- HIPAA Compliance
- Intravenous admixture preparation
- Manual and automated medication dispensing
- HIPAA
- Drug storage procedures
- Workflow optimization
- Team collaboration
- Problem-solving skills
- Drug utilization review
- FDA compliance
- Order verification
- Insurance billing
- New hire onboarding
- Staff development
- Troubleshooting malfunctioning equipment
- Updating medication histories
- Aseptic techniques
- Pharmacy operations management
- Quality assurance and control
- Pharmaceutical calculations
- Regulatory compliance
- Insurance verification
- Inventory control
- Deadline oriented
- High-value traces
- Information verification
- Claims auditing
- Loss documentation
- Claims processing
Timeline
Lead Pharmacy Technician
Piedmont Eastside Medical Center
03.2015 - 12.2022
Crisis Intervention Specialist
Avita Community Partners
03.2013 - 12.2015
Lead Pharmacy Technician
CVS Pharmacy
09.2010 - 03.2015
Bachelor of Science - Psychology
University of North Georgia
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