Mary Thompson
Picayune,MS
Summary
Results-driven Assistant Manager with expertise in inventory management, customer service, and team leadership. Committed to enhancing operational efficiency through effective communication and cost control measures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Quality Restaurant Concepts
Picayune, Mississippi
02.2023 - Current
- Assisted in managing daily restaurant operations and staff scheduling.
- Coordinated training programs for new employees on service standards.
- Monitored inventory levels and ordered supplies as needed.
- Handled customer inquiries and resolved service issues promptly.
- Implemented standard operating procedures to enhance service efficiency.
- Maintained cleanliness and organization of dining areas and kitchens.
- Managed customer service inquiries and complaints in a timely manner.
Restaurant General Manager
Flynn Restaurant Group
Picayune, Mississippi
11.2019 - 01.2023
- Led daily operations ensuring efficient workflow and high service standards.
- Managed staff recruitment, training, and performance evaluations for team development.
- Oversaw inventory management, maintaining optimal stock levels and quality control.
- Implemented cost control measures to enhance profitability while maintaining quality.
- Coordinated with suppliers to ensure timely delivery of food and beverage products.
- Ensured compliance with health and safety regulations throughout the establishment.
- Maintained accurate inventories of food, supplies and equipment.
- Fostered a positive work environment promoting teamwork and employee engagement.
Education
Associate of Science - Nursing
Jones County Junior College
Ellisville, MSSkills
- Inventory management
- Customer service
- Standard operating procedures
- Operational efficiency
- Team leadership
- Cost control
- Time management
- Effective communication
- Project management
- Scheduling and planning
- Verbal and written communication
References
References available upon request.
Certification
ServSafe
Timeline
Assistant Manager
Quality Restaurant Concepts
02.2023 - Current
Restaurant General Manager
Flynn Restaurant Group
11.2019 - 01.2023
Associate of Science - Nursing
Jones County Junior College