Mary Thurston
Poland,ME
Summary
Personable Medical Assistant bringing 23 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
CMMC
Lewiston, ME
06.2022 - 12.2023
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Provided assistance to medical staff in performing minor surgical procedures.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Incorporated outside records into charts and EHR.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Handled general office duties to support administrative staff during peak hours.
Medical Assistant
St Mary's Hospital and Medical Center
Lewiston, ME
02.2000 - 12.2022
- same as above, Blood draws, EKG, Blood pressures/ full Vitals scheduling, refills, prior authorizations for medications and imaging, injections/ immunizations.
- I have been train the trainer for 10 years
- lead MA for 2.5 years
- Safety leader for 5+ years
- I have worked in Family practice, Orthopedics, Pediatrics, Urology,
- Phlebotomy for 9 years
Machine Operator
malden mills
Bridgton, ME
1989 - 1998
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Mill closed and went to school
Education
Associate of Science - Applied Science
Mid State Collage
Auburn, ME06-2000
Oxford Hills Comprehensive High School
Paris, ME06-1987
Skills
- Patient-Focused Care
- Phlebotomy
- Medical Billing
- Procedure Assistance
- Inventory Management
- Patient Flow Management
- Data Entry
- Patient Scheduling
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Maintaining Confidentiality
- Proper Sterilization Techniques
- Medical Terminology Knowledge
- Specimens Collection and Processing
- Vital Signs Monitoring
- Preparing Specimens and Samples
- Team Management and Supervision
- Venipuncture and Phlebotomy
- Immunization Administration
- Stocking Supplies
- Understands Medical Procedures
- Complex Problem-Solving
- Direct Patient Care
- Clinical Documentation
- Sterile Technique
- Wound Care and Irrigation
- Medical Records Management
- Customer Service
- Understands Mobility Assistance Needs
- Communicating With Patient Families
- Patient-Handling Equipment
- Valid [State] Driver's License
- Patient Assessments
- Lab Equipment Operation
- Catheter Change and Preparation
- Inventory and Supply Management
- CPR
- Diagnostic Procedures/ Cysto's
- Certified in Basic Life Support (BLS)
- Patient Management
- Electrocardiography (EKG)
- Quick Problem Solver
- Reliable Transportation
- Insurance Claims
Certification
- Certification# K3S3C3G5 exp 6-19-2025
Timeline
Medical Assistant
CMMC
06.2022 - 12.2023
Medical Assistant
St Mary's Hospital and Medical Center
02.2000 - 12.2022
Machine Operator
malden mills
1989 - 1998
Associate of Science - Applied Science
Mid State Collage
Oxford Hills Comprehensive High School
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